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Dave Anderson has led some of the nation's most successful car dealerships and is President of Dave Anderson's Learn to Lead and LearnToLead.com, a Web site that provides free training resources to thousands of people in more than forty countries. He is also the author of If You Don't Make Waves, You'll Drown; Up Your Business!; and How to Deal with DifficultCustomers, all from Wiley.
Acknowledgements | p. ix |
About the Author | p. xi |
Introduction | p. xiii |
Understand the Cost of Hiring Recklessly | p. 1 |
Become a Proactive Recruiter | p. 11 |
Create a Potent Interview Structure | p. 27 |
Ask Tough Interview Questions | p. 41 |
Effectively Check References | p. 53 |
How to Use Predictive Testing Hiring Profiles | p. 61 |
How to Get New Hires Off to a Great Start | p. 71 |
How to Retain Eagles Once You Find Them | p. 83 |
Differentiate Your Employees for Development and Retention | p. 97 |
Knockout Summary for Follow-Through | p. 109 |
Bibliography | p. 119 |
Index | p. 121 |
Table of Contents provided by Ingram. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.