Total Quality Management and Just-in-Time Purchasing: Their Effects on Performance of Firms Operating in the U.S.

by Kaynak,Hale

• ISBN13: 9780815330486
• ISBN10: 0815330480
• Edition: 1st
• Format: Hardcover
• Copyright: 1997-12-01
• Publisher: Routledge

Summary

This study investigates the relation of total quality management (TQM) and just-in-time purchasing (JITP) with respect to firms' performance, based on theories from operations management, organization theory, strategic management and marketing. U.S. companies have implemented TQM and JITP techniques to improve their global competitive position. The lack of empirical research on how these techniques effect firms performance makes it necessary to explain their strategic values as management innovations.

In this study, a cross-sectional mail survey was used with the target population of firms in the continental United States that have implemented either technique, or both. The results indicate that the extent of TQM and JITP implementation positively correlates with a firm's performance. Furthermore, the relation between JITP and financial and market performance is more significant in those industries that face high as opposed to low foreign competition.

In this study, the validity of findings was assessed in four parts: statistical conclusion, internal, const

Table of Contents

TABLES	ix	(4)
ILLUSTRATIONS	xiii	(2)
PREFACE	xv	(2)
ORGANIZATION OF THE BOOK	xvii	(2)
ACKNOWLEDGMENTS	xix
INTRODUCTION	3	(14)
Statement of Problem	5	(1)
Theoretical Foundation	6	(4)
Significance of Research	10	(4)
Definition of Terms	14	(2)
Chapter Summary	16	(1)
LITERATURE REVIEW	17	(110)
Innovation, Strategy and Performance	18	(30)
JIT Purchasing as a Strategic Innovation	48	(27)
Total Quality Management (TQM) as a Strategic Innovation	75	(25)
The Relationship between JIT Purchasing and TQM, and their Effects on Performance: A Research Model and Proposed Hypotheses	100	(24)
Chapter Summary	124	(3)
RESEARCH DESIGN AND METHODOLOGY	127	(42)
Target Population and Survey Procedure	127	(6)
Validity Issues in Brief	133	(2)
Construction of the Instrument and Measures	135	(13)
Pilot Testing	148	(3)
Analyses of Measures	151	(9)
Restated Hypotheses	160	(2)
Data Analysis Techniques	162	(4)
Chapter Summary	166	(3)
RESULTS OF DATA ANALYSES	169	(32)
Descriptive Statistics and Assumptions of Multivariate Tests	169	(6)
Test of the Research Model	175	(3)
Procedure of Hierarchical Regression Analysis of Sets	178	(19)
Post Hoc Power Analysis	197	(2)
Chapter Summary	199	(2)
DISCUSSION AND IMPLICATIONS OF FINDINGS	201	(48)
Discussion of Results of Hypotheses Tests	201	(12)
Validity of Findings	213	(20)
Proposed Research Variables and Revised Research Model	233	(4)
Implications of the Study	237	(6)
Future Research Implications	243	(4)
Summary	247	(2)
APPENDIX A	249	(2)
APPENDIX B	251	(14)
APPENDIX C	265	(2)
APPENDIX D	267	(2)
APPENDIX E	269	(8)
APPENDIX F	277	(2)
REFERENCES	279	(30)
DISSERTATION REFERENCES	309	(2)
NAME INDEX	311	(8)
SUBJECT INDEX	319