Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Purchase Benefits
What is included with this book?
Mette Norgaard is an expert on strategic leadership and learning. She advises executive teams around the world on how to create distinct learning solutions that advance their companies' strategies. She has worked with senior-level leaders from Microsoft, Procter & Gamble, GE Capital, Nucor Corp., Estée Lauder, Harley-Davidson, the U.S. Navy, and Pfizer. Previously Norgaard was a consultant for FranklinCovey Co.
Editor's Note | p. xvii |
Foreword | p. xxi |
Preface | p. xxv |
The Power of Touchpoints: The Action is in the Interaction | p. 1 |
The Commitment to Mastery: The Choice is Yours | p. 25 |
Use Your Head: The Commitment to Inquiry | p. 47 |
Use Your Heart: The Commitment to Reflection | p. 73 |
Use Your Hands: The Commitment to Practice | p. 95 |
Mastering the Touch: How Can I Help? | p. 123 |
Coda | p. 149 |
Recommended Reading | p. 151 |
Acknowledgments | p. 153 |
About the Authors | p. 157 |
Index | p. 161 |
Table of Contents provided by Ingram. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.