9781118075500

TouchPoints : Creating Powerful Leadership Connections in the Smallest of Moments

by ;
  • ISBN13:

    9781118075500

  • ISBN10:

    1118075501

  • Format: eBook
  • Copyright: 2011-04-01
  • Publisher: Jossey-Bass
  • Purchase Benefits
List Price: $26.95
We're Sorry.
No Options Available at This Time.

Summary

A fresh, effective, and enduring way to lead starting with your next interaction Most leaders feel the inevitable interruptions in their jam-packed days are troublesome. But in TouchPoints, Conant and Norgaard argue that these and every point of contact with other people are overlooked opportunities for leaders to increase their impact and promote their organizations strategy and values. Through previously untold stories from Conants tenure as CEO of Campbell Soup Company and Norgaards vast consulting experience, the authors show that a leaders impact and legacy are built through hundreds, even thousands, of interactive moments in time. The good new is that anyone can develop "TouchPoint" mastery by focusing on four essential components: head, heart, hands and touch. Promotes a new intuitive model of rational, active, and wise leadership practices Shows how the authenticity of a leader is tested during every informal, every day Introduces four integrated commitments that are foundational to mastering the TouchPoints: the commitment to inquiry, reflection, practice, and continuous improvement Compelling and transformative, this book shows how TouchPoint mastery can turn otherwise ordinary moments into powerful opportunities for influence with lasting impact one TouchPoint at a time.

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Rewards Program

Reviews for TouchPoints : Creating Powerful Leadership Connections in the Smallest of Moments (9781118075500)