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Elizabeth Holloway, PhD, is a consultant and full professor in the graduate program in Leadership and Change at Antioch University. A Diplomate of the American Board of Professional Psychology and Fellow of the American Psychological Association, Dr. Holloway has had more than 25 years' experience as a practitioner, educator, and consultant with organizations, groups, and mental health clients. She consults globally on system approaches to mentoring, coaching, and creating organizational communities of respectful engagement.
Understanding Toxic People and Toxic Environments | p. 1 |
The Human and Financial Costs of Working with Toxic People: Toxic Behaviors Are Just the Tip of the Iceberg | p. 3 |
Recognizing the Toxic Personality: It Isn't as Easy as You Think | p. 21 |
Leader Reactions and Strategies That Typically Don't Work: Why Identify Strategies That Don't Work? | p. 43 |
Organizational Culture: How Toxicity Spreads Like an Infection | p. 67 |
The Toxic Organization Change System Model | p. 85 |
Organizational Strategies: Dealing with Toxicity at the Highest System Level | p. 89 |
Team Strategies: Dealing with Toxicity at the Team Level | p. 111 |
Individual Strategies: Dealing with Toxic People One-on-One | p. 151 |
Myths and Truths About Toxicity-and Renewal from a Toxic Environment: How to Move Beyond Toxicity | p. 181 |
Our Research Methodology | p. 209 |
National Survey Responses on Toxic Behaviors | p. 215 |
Notes | p. 233 |
The Authors | p. 237 |
Index | p. 239 |
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