What is included with this book?
Getting the organization ready to develop exceptional people | p. 1 |
What can we learn from toyota about developing talent? | p. 3 |
Toyota works hard to develop exceptional people | p. 17 |
Toyota and the training within industry program | p. 35 |
Prepare the organization | p. 53 |
Identify critical knowledge | p. 83 |
Begin at a high level to understand skill requirements of the job | p. 85 |
Standardized work and the job instruction method | p. 109 |
Analyzing routine work and ancillary tasks | p. 125 |
Breaking a job down into pieces for teaching | p. 149 |
Identify key points and reasons | p. 163 |
Job breakdown examples | p. 177 |
Transfer knowledge to others | p. 203 |
Prepare for training | p. 205 |
Present the operation : the training session | p. 225 |
Try out performance | p. 245 |
Handling challenging training situations | p. 257 |
Verify learning and success | p. 281 |
Follow up to verify learning and ensure success | p. 283 |
Organizational follow-up | p. 295 |
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