The Trainer’s Support Handbook: A Guide to Managing the Administrative Details of Training

by Barbazette, Jean

• ISBN13: 9780071370288
• ISBN10: 0071370285
• Format: Hardcover
• Copyright: 2001-05-10
• Publisher: McGraw-Hill

Summary

Most books on training focus on how to prepare classroom materials and lesson plans, and how to be a good presenter. However, a 1999 survey of 200 training professionals conducted by author Jean Barbazette's company, The Training Clinic, found that 26% to 51% of their time was spent on administrative tasks relating to training: Scheduling training events; Registering and confirming attendance at training events; Preparing training rooms for instruction; Evaluating the success of training efforts; Marketing training internally. The Training Coordinator's Handbook is the first book that focuses on these tasks--"the other 50%" of a trainer's workload--that happen outside the classroom. The Handbook makes life easier for training professionals with dozens of tools, job aids, and guidelines that make these tasks simpler and faster. The book will appeal to training managers, trainers, and full-time training coordinators bogged down in administrative details and responsibilities, or who want to help with the important planning issues every trainer must deal with, such as developing an overall plan for training in the organization and determining who needs training and in what areas. Based on a public workshop offered by The Training Clinic entitled "Today's Effective Training Coordinator," the book provides helpful tools for speeding up tasks such as: Selecting and hiring training vendors or internal subject matter experts; Marketing training internally; Registering participants; Scheduling and setting up classrooms, and; Following up after training to see if the training was effective or what additional training needs remain.

Author Biography

Jean Barbazette (Seal Beach, CA) is president and founder of The Training Clinic, a training and consulting firm. A popular presenter, she has conducted workshops at many national and international training conferences. She is the author of the best-selling, Successful New Employee Orientation.

Table of Contents

Introduction.

Chapter 1: Help! How to Prioritize Training Responsibilities and Keep Your Sanity.

Chapter 2: How to Get Support for the Training Department.

Chapter 3: How to Assess Training Needs.

Chapter 4: How to Select Training Programs and Packages Employees Want to Use.

Chapter 5: How to Select and Coach Subject Matter Experts as Internal Trainers.

Chapter 6: How to Keep Training Courses Up to Date.

Chapter 7: How to Hire a Consultant or External Trainer.

Chapter 8: How to Begin to Market Training Internally.

Chapter 9: How to Publicize Training Events.

Chapter 10: How to Set Up and Maintain Your Company's Training Web Site.

Chapter 11: How to Smoothly Administer Training Events.

Chapter 12: How to Set Up Off-Site Training Events.

Chapter 13: Set Up and Run a Corporate Resource Center.

Chapter 14: Show Me the Money: Budgeting for Training.

Chapter 15: How to Evaluate and Demonstrate the Success of Training.

Appendix A: Training Department Audit.

Appendix B: Training Resources.

Appendix C: Five Steps of Adult Learning.