did-you-know? rent-now

Rent More, Save More! Use code: ECRENTAL

did-you-know? rent-now

Rent More, Save More! Use code: ECRENTAL

5% off 1 book, 7% off 2 books, 10% off 3+ books

9780132551748

Training in Interpersonal Skills TIPS for Managing People at Work

by ;
  • ISBN13:

    9780132551748

  • ISBN10:

    0132551748

  • Edition: 6th
  • Format: Paperback
  • Copyright: 2011-01-25
  • Publisher: Pearson
This product is included in:
Learn More

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

Purchase Benefits

  • Free Shipping Icon Free Shipping On Orders Over $35!
    Your order must be $35 or more to qualify for free economy shipping. Bulk sales, PO's, Marketplace items, eBooks and apparel do not qualify for this offer.
  • eCampus.com Logo Get Rewarded for Ordering Your Textbooks! Enroll Now
  • Complimentary 7-Day eTextbook Access - Read more
    When you rent or buy this book, you will receive complimentary 7-day online access to the eTextbook version from your PC, Mac, tablet, or smartphone. Feature not included on Marketplace Items.
List Price: $193.32 Save up to $149.36
  • Rent Book $130.49
    Add to Cart Free Shipping Icon Free Shipping

    TERM
    PRICE
    DUE

    7-Day eTextbook Access 7-Day eTextbook Access

    USUALLY SHIPS IN 2-3 BUSINESS DAYS
    *This item is part of an exclusive publisher rental program and requires an additional convenience fee. This fee will be reflected in the shopping cart.

How To: Textbook Rental

Looking to rent a book? Rent Training in Interpersonal Skills TIPS for Managing People at Work [ISBN: 9780132551748] for the semester, quarter, and short term or search our site for other textbooks by Robbins, Stephen P.; Hunsaker, Philip L.. Renting a textbook can save you up to 90% from the cost of buying.

Summary

This book takes an applied approach by having students focus on developing and practicing interpersonal skills rather than learning pure management theory. By developing and practicing the interpersonal skills in this book, business professionals can learn how to build productive relationships with others and master skills vital to personal and organizational effectiveness.

Table of Contents

Part I: Self-Awareness    
Chapter 1. Skills: An Introduction       
Chapter 2. Self-Awareness: A Point of Departure     
Chapter 3. Self-Management: Clarifying Values, Setting Goals, and Planning    
Chapter 4. Applying Emotional Intelligence       
Part II: Communicating    
Chapter 5. Sending Interpersonal Messages
Chapter 6. Listening and Reading Nonverbal Messages    
Chapter 7. Providing Feedback    
Chapter 8. Communicating Across Cultures    
Part III: Motivating
Chapter 9. Goal Setting    
Chapter 10. Coaching, Counseling, and Mentoring    
Chapter 11. Empowering People Through Delegation    
Part IV: Leading
Chapter 12. Politicking    
Chapter 13. Persuading    
Chapter 14. Applying Leadership Style    
Chapter 15. Managing Change    
Part V: Teaming
Chapter 16. Facilitating Teamwork
Chapter 17. Valuing Diversity    
Part VI: Problem Solving    
Chapter 18. Ethical Decision Making    
Chapter 19. Creative Problem Solving    
Chapter 20. Resolving Conflicts    
Chapter 21. Negotiating    
Part VII: Integrating Exercises  

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Rewards Program