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The Transfer and Diffusion of Information Technology for Organizational Reilience addresses the challenges faced by many organizations today as they strive to be resilient in a turbulent economic and political environment. Resilience is considered in the context of the ideas provided by Everett Rogers in his textbook Diffusion of Innovations, where he provided a framework for evaluating the transfer and diffusion of IT. The topics in this new book include:- Improvisation and agility- IT Support for nurturing core competencies- Ontological/definitional issues relating to resilience- Multi-level studies of resilience- Barriers/enablers to resilience- Resilience in federated/distributed/virtual organizationsThis volume contains the edited proceedings of the Working Conference on the Transfer and Diffusion of IT for Organizational Resilience, which was sponsored by the International Federation for Information Processing (IFIP) Working Group 8.6 (Transfer and Diffusion of Information Technology), and held in Galway, Ireland in June of 2006. The material contained in this book represents current thinking on the topic of resilience by academics and leading practitioners.

Preface

ix

Part 1: Networks

Complex Network-Based Information Systems (CNIS) Standards: Toward an Adoption Model

3

(18)

David Kelly

Joseph Feller

Patrick Finnegan

Knowledge Exchange in Electronic Networks of Practice: Toward a Conceptual Framework

21

(12)

Eoin Whelan

The Impacts of Information Technology and Managerial Proactiveness in Building Net-Enabled Organizational Resilience

33

(20)

Lih-Bin Oh

Hock-Hai Teo

Part 2: IT Adoption and Diffusion

The Role of Value Compatibility in Information Technology Adoption

53

(18)

Deborah Bunker

Karlheinz Kautz

Anne Luu Thanh Nguyen

The Politics of Information and Communication Technology Diffusion: A Case Study in a UK Primary Health Care Trust

71

(22)

David W. Wainwright

Teresa S. Waring

Part 3: Product Development Cases

Leveraging Information Technology for Organizational Resilience in Design of Complex Products: A Case Study

93

(8)

Rajeev Lal

Avinash Samrit

An Integral Approach to Information Technology Diffusion: Innovation in the Product Life Cycles of a Large Technology Company

101

(8)

Michael L. Ginn

The Development of a Knowledge Framework Through Innovation Between an SME and a Multinational Corporation

109

(10)

Frank Murray

Part 4: Strategic Perspectives

Ten Strategies for Successful Distributed Development

119

(20)

Brian Lings

Bjorn Lundell

Par J. Agerfalk

Brian Fitzgerald

Improvisation as Strategy: Building an Information Technology Capability

139

(18)

Thi Lien Pham

Ernest Jordan

The Challenge of Managing Knowledge in Innovative Organizations: Internal Versus External Knowledge Acquisition

157

(24)

Andrea Deverell

Astrid Heidemann Lassen

Part 5: Resilience and Competitive Advantage

Resilience as a Source of Competitive Advantage for Small Information Technology Companies

181

(18)

Brian Webb

Frank Schlemmer

Analysis of Outsourcing and the Impact on Business Resilience

199

(10)

Pati Milligan

Donna Hutcheson

The Wizard of Oz: Instilling a Resilient Heart into Self-Service Business Applications

209

(10)

Gabriel J. Costello

Part 6: Innovation Studies

ConferenceXP: An Enabling Technology for Organizational Resilience

219

(10)

Murray Scott

Gino Sorcinelli

Peter Gutierrez

Chris Moffatt

Philip DesAutels

Aspects on Information Systems Curriculum: A Study Program in Business Informatics

229

(10)

Markus Helfert

Howard Duncan

The Rise of the Phoenix: Methodological Innovation as a Discourse of Renewal

239

(20)

David Wastell

Tom McMaster

Peter Kawalek

Part 7: Organizational Impact of IS

The Impact of Enterprise Systems on Organizational Resilience

259

(16)

Ioannis Ignatiadis

Joe Nandhakumar

The Rise and Descent of Visions for E-Government

275

(16)

Helle Zinner Henriksen

Jan Damsgaard

The Role of Extreme Programming in a Plan-Driven Organization

291

(24)

Helene Dahlberg

Francisco Solano Ruiz

Carl Magnus Olsson

Part 8: Innovation Cases

UML: A Complex Technology Embedded in Complex Organizational Issues

315

(24)

Tor J. Larsen

Fred Niederman

Moez Limayem

Joyce Chan

The Dialectics of Resilience: A Multilevel Analysis of a Telehealth Innovation

339

(22)

Sunyoung Cho

Lars Mathiassen

Daniel Robey

Part 9: Keynotes

Strategizing for Agility: Confronting Information Systems Inflexibility in Dynamic Environments

361

Robert D. Galliers

Rory O'Connor

Index of Contributors

365

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