Transforming Government Lessons from the Reinvention Laboratories

by Ingraham, Patricia W.; Thompson, James R.; Sanders, Ronald P.

• ISBN13: 9780787909314
• ISBN10: 0787909319
• Edition: 1st
• Format: Hardcover
• Copyright: 1997-11-10
• Publisher: Jossey-Bass

Summary

This insider's guide reveals the key lessons for managing reform being learned from the federal government's Reinventing Government program. Leaders will discover that success will be evident not in major, sweeping changes but in a series of small, but important signs. The contributors present strategic issues for change, discussing why the current bureaucratic model of organizing is ill-suited to today's challenges and identifying what will replace it. They explore the tactics for change in public organizations, examining the repercussions of change for employees, identifying success factors for change, and examining the crucial role leadership plays in successful change. Transforming Government presents a look into the future of public organizations and sage advice on how to implement change effectively to succeed in that future.

Author Biography

PATRICIA W. INGRAHAM is professor of public administration and political science and director of the Alan K. Campbell Institute at the Maxwell School, Syracuse University. She is a fellow of the National Academy of Public Administration, and the author of New Paradigms for Government. JAMES R. THOMPSON teaches public administration at the University of Illinois at Chicago. RONALD SANDERS is associate professor at George Washingotn University.

Table of Contents

Preface	ix	(4)
The Editors	xiii	(4)
The Contributors	xvii
Part One: Strategic Change in Public Organizations	1	(122)
1 Ferment on the Front Lines: Devising New Modes of Organizing	5	(24)
James R. Thompson
2 Heroes of the Revolution: Characteristics and Strategies of Reinvention Leaders	29	(29)
Ronald P. Sanders
3 The Best-Kept Secret in Government: How the NPR Translated Theory into Practice	58	(39)
John M. Kamensky
4 Reinventing Public Agencies: Bottom-Up Versus Top-Down Strategies	97	(26)
James R. Thompson
Ronald P. Sanders
Part Two: The Tactics of Change in Public Organizations	123	(68)
5 Overcoming Employee Resistance to Change	125	(22)
David G. Frederickson
James L. Perry
6 Ingredients for Success: Five Factors Necessary for Transforming Government	147	(26)
Hal G. Rainey
7 Tailoring Change Strategies: Alternative Approaches to Reform	173	(18)
B. Guy Peters
Part Three: Lessons for Continuing Transformation	191	(66)
8 Where the Buck Stops: Accountability in Reformed Public Organizations	193	(27)
Barbara S. Romzek
9 Making Government Reform Stick: Lessons Learned	220	(21)
Donald J. Savoie
Conclusion: Transforming Management, Managing Transformation	241	(16)
Patricia W. Ingraham
Index	257