Introduction | p. xi |
What Do Mary Kay Buddha, and Elvis Know That You Don't? | |
Embrace And | p. 1 |
Why Either/Or Thinking Ruins Everything | |
Why Other People Drive us Nuts | p. 3 |
The Flawed And Fabulous Dichotomy of Human Nature | p. 4 |
Either/Or: The Bane of Human Existence | p. 6 |
Harnessing the Power of And | p. 8 |
Intellectually Understandable, Emotionally Challenging | p. 12 |
Why a Single Triangle Solves Millions of Problems | p. 15 |
Filed Under Flawed | p. 18 |
The Truth About Other People | p. 20 |
Make Peace with Ambiguity | p. 25 |
How Fear and Uncertainty Flatline Our Thinking | |
This is Your Brain on Fear | p. 26 |
The "I Can't Hear You" Brain-Lock | p. 29 |
Fear ignites Either/Or, Love Inspires And | p. 31 |
Love Lessons from the Hanoi Hilton | p. 35 |
Pessimism Versus Optimism: A False Choice | p. 40 |
What POWs Teach Us About Choosing Our Thoughts | p. 44 |
Why Faith is Different from Optimism | p. 46 |
A Very Expensive Lesson | p. 49 |
Two Game-Changing Dualities | p. 56 |
The Secret to Mastering the Triangle | p. 58 |
Hold Space for Other Perspectives | p. 61 |
Solving the Your Agenda Versus My Agenda Quagmire | |
The Sales Rep Who Loved | p. 64 |
Why Your Body is Smarter than Your Brain | p. 68 |
What the World of Sales Teaches Us about Assimilating Truths | p. 70 |
What Differentiates the Superstars | p. 73 |
Same Message, Different Results | p. 75 |
A Subtle Shift of Focus | p. 78 |
How You Organize Your Mind | p. 80 |
It's Not You, it's Me (So Please Stick to the Subject) | p. 84 |
Once More with Feeling | p. 87 |
A Question of Timing | p. 88 |
Interesting Versus Interested | p. 90 |
Who's Afraid to Let the Other Guy Talk? | p. 91 |
Why Love Means Never Having to Say, "Yes, But" | p. 93 |
Act as If | p. 99 |
Can I Get a Witness? | p. 101 |
Seek Higher Ground | p. 105 |
How to Rise Above the Comfort and Convenience of False Choices | |
We Hold these Truths to Be Complementary | p. 112 |
The Myth of the Middle Ground | p. 114 |
The Bumpy Path to Greatness | p. 117 |
The "Therefore" Trap | p. 120 |
Crossovers: Problematic and Successful (Sometimes) | p. 123 |
Why John Adams Sold the Declaration, but Garth Brooks Couldn't Sell Chris Gaines | p. 125 |
Are You My Thomas Jefferson? | p. 130 |
Male Versus Female: A Dichotomy Worth Mastering | p. 133 |
False Choices of Substance and Style | p. 134 |
The Third Path: A Call to Intellectual Maturity | p. 137 |
Discern Intent | p. 143 |
Discovering the Real Truth Behind Imperfect Solutions | |
Judgment Versus Discernment | p. 147 |
Survival Techniques of the Lizard | p. 151 |
Discerning Their Truth, Even When You're Annoyed | p. 153 |
First Truth Versus Second Truth Battles | p. 156 |
Imperfect Solutions: Turf Wars | p. 159 |
Discerning Intent in Emotionally Charged Debates | p. 161 |
The Either/Or Debate That Tops Them All | p. 164 |
Be the Hero (Somebody Has To) | p. 168 |
Elevate Others | p. 171 |
How to Change the Way Other People Think and Why You Should Even Bother to Try | |
Elevating the Conversation | p. 173 |
Big Questions, Little Stories | p. 175 |
The Doorbell Dynamic | p. 175 |
Ask And Tell | p. 178 |
Criticizing Versus Inviting | p. 181 |
Locked and Loaded Questions | p. 182 |
Once Upon a Triangle | p. 183 |
Why Some Stories Work Better than Others | p. 186 |
How Sharing Perspectives Unlocks Creativity | p. 189 |
Beyond Balance | p. 190 |
A Special Note for Leaders | p. 193 |
Why We're All Called to Lead | p. 196 |
Be The Peace | p. 199 |
How to solve the Conflict in Our Head by Changing the Spirit in Our Heart | |
The Triangle of Truth | p. 205 |
Seven Principles | |
Triangle of Truth Tools | p. 207 |
Acknowledgments | p. 209 |
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