Trust Matters : Leadership for Successful Schools

by Tschannen-Moran, Megan

• ISBN13: 9780787974343
• ISBN10: 078797434X
• Format: Hardcover
• Copyright: 2004-08-24
• Publisher: Jossey-Bass

Summary

Trust Matters offers educators a practical, hands-on guide for establishing and maintaining trust within their schools as well as providing information on how to repair trust that has been damaged. Written by Megan Tschannen-Moran-an expert on the topic of trust and schools-Trust Matters is based in solid research. It outlines the five key elements on which individuals base their trust judgments (benevolence, honesty, openness, reliability, and competency) and explores the factors that influence the development of trust. The book explores the leader's role in fostering high quality relationships among teachers, students, and parents and examines examples of positive outcomes of trusting school environments.

Author Biography

Megan Tschannen-Moran is an assistant professor in the School of Education at The College of William and Mary in Williamsburg, Virginia. She prepares prospective principals to be trustworthy school leaders. Her work has appeared in the Review of Educational Research, Teachers College Record, Educational Administration Quarterly, and the Journal of Educational Administration.

Table of Contents

Tables, Figures, and Exhibits	p. ix
Preface	p. xi
Acknowledgments	p. xvii
Why Trust Matters	p. 1
Meaning Well
Doing Well
Trust and Schools
Putting It into Action
Key Points About Why Trust Matters
Questions for Reflection and Discussion
What Is Trust?	p. 15
Defining Trust
Trust and Hierarchy
Putting It into Action
Key Points About Defining Trust
Questions for Reflection and Discussion
Cultivating Trust	p. 41
Initial Trust
Factors That Influence Developing Trust
Authentic and Optimal Trust
Putting It into Action
Key Points About Cultivating Trust
Questions for Reflection and Discussion
Betrayal	p. 63
The Anatomy of a Betrayal
The Keep-the-Peace Principal
A Debilitating Culture of Distrust
Putting It into Action
Key Points About Betrayal
Questions for Reflection and Discussion
Revenge	p. 87
The Overzealous Reformer
A Culture of Control
Putting It into Action
Key Points About Revenge and a Culture of Control
Questions for Reflection and Discussion
Teachers Trusting One Another	p. 107
Building a Professional Community at Brookside
Faculty Trust in Colleagues
The Payoffs of Faculty Trust
Putting It into Action
Key Points About Teachers Trusting One Another
Questions for Reflection and Discussion
Fostering Trust with Students and Parents	p. 135
Earning Student and Parent Trust
Faculty Trust in Students and Parents
Putting It into Action
Key Points About Fostering Trust with Students and Parents
Questions for Reflection and Discussion
Restoring Trust	p. 153
Repairing Broken Trust
Factors That Facilitate Restoring Trust
A Context for Repairing Trust
Putting It into Action
Key Points About Restoring Trust
Questions for Reflection and Discussion
Becoming a Trustworthy Leader	p. 173
Trustworthy School Leadership
Successful Schools
Putting It into Action
Key Points About Becoming a Trustworthy Leader
Questions for Reflection and Discussion
Appendixes	p. 191
Measures of Trust in Schools
Guide to Principals for Presenting Results of the Trust Surveys to Your Faculty
Study Participants
Directions for Future Research
References	p. 215
About the Author	p. 227
Index	p. 229
Table of Contents provided by Rittenhouse. All Rights Reserved.