Trust Rules: How to Tell the Good Guys from the Bad Guys in Work and Life

by Stroh, Linda K., Ph.D.; Blake, Norm

• ISBN13: 9780984225224
• ISBN10: 0984225226
• Format: Paperback
• Copyright: 2009-11-15
• Publisher: Itasca Books

Summary

Who can you really trust in your work and personal life? Think about it. How often have you been duped by someone you thought you could trust? And, are you a trustworthy person? This book is a collection of lively stories, lessons learned in the trenches and a Trust Rules Toolkit for those who want to do a better job of sorting out the "good guys" from the "bad guys" in work and life. In Trust Rules, Dr. Stroh explains: '¿¢ Why we need to "mistrust" as well as trust '¿¢ How to develop a network of trustworthy people '¿¢ How to work with people we know are untrustworthy '¿¢ Who deserves unconditional trust '¿¢ When to give someone a second chance

Author Biography

Dr. Linda K. Stroh is a Loyola Faculty Scholar and Emeritus Professor at the Graduate School of Business, HRER, Loyola University Chicago. Dr. Stroh has authored five books and written over 100 articles about human and organizational behavior. Her work has been cited in the New York Times, Fortune, Newsweek, U.S. News World Report, the Wall Street Journal, NBC's Nightly News, CNN and she has been interviewed by Gayle King on Oprah Friends XM radio.

Table of Contents

Foreword	p. ix
Acknowledgments	p. xi
Introduction	p. xiii
The Landscape of Trust	p. 1
Telling the Good Guys from the Bad Guys at Work	p. 10
Telling the Good Guys from the Bad Guys in Life	p. 37
The Rules for Assessing Trustworthiness	p. 63
How Is It That We Fool Ourselves?	p. 68
Where Do I Fit into All of This?	p. 75
Using the Trust Rules Toolkit	p. 78
Those Conditional Relationships	p. 83
Living and Working with Untrustworthy People	p. 88
Shattered Trust: Why Do Those Bad Guys Do That Bad Stuff?	p. 93
What about a Second Chance?	p. 99
What Is Forgiveness?	p. 107
Reconciliation	p. 111
How to Cope	p. 125
Looking Inward: Am I a Good Guy?	p. 129
Can You Trust Yourself?	p. 139
Final Thoughts about Trust in Our Lives	p. 146
How Did I Acquire the Rules for This Book?	p. 153
The Trust Rules Toolkit	p. 155
Bibliography	p. 161
Index	p. 163
A Note to the Reader	p. 167
About the Author	p. 168
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