Trust Theory : A Socio-Cognitive... | Buy

Summary

This book provides an introduction, discussion, and formal-based modelling of trust theory and its applications in agent-based systemsThis book gives an accessible explanation of the importance of trust in human interaction and, in general, in autonomous cognitive agents including autonomous technologies. The authors explain the concepts of trust, and describe a principled, general theory of trust grounded on cognitive, cultural, institutional, technical, and normative solutions. This provides a strong base for the authorrs"s discussion of role of trust in agent-based systems supporting human-computer interaction and distributed and virtual organizations or markets (multi-agent systems).Key Features: Provides an accessible introduction to trust, and its importance and applications in agent-based systems Proposes a principled, general theory of trust grounding on cognitive, cultural, institutional, technical, and normative solutions. Offers a clear, intuitive approach, and systematic integration of relevant issues Explains the dynamics of trust, and the relationship between trust and security Offers operational definitions and models directly applicable both in technical and experimental domains Includes a critical examination of trust models in economics, philosophy, psychology, sociology, and AI This book will be a valuable reference for researchers and advanced students focused on information and communication technologies (computer science, artificial intelligence, organizational sciences, and knowledge management etc.), as well as Web-site and robotics designers, and for scholars working on human, social, and cultural aspects of technology. Professionals of ecommerce systems and peer-to-peer systems will also find this text of interest.

Foreword
Introduction
Definitions of Trust: From Conceptual Components to the General Core
A Content Analysis
Missed Components and Obscure Links
Intentional Action and Lack of Controllability: Relying on What is Beyond Our Power
Two Intertwined Notions of Trust: Trust as Attitude vs. Trust as Act
A Critique of Some Significant Definitions of Trust
References
Socio-Cognitive Model of Trust: Basic Ingredients
A Five-Part Relation and a Layered Model
Trust as Mental Attitude: a Belief-Based and Goal-Based Model
Expectations: Their Nature and Cognitive Anatomy
'No Danger': Negative or Passive or Defensive Trust
Weakening the Belief-Base: Implicit Beliefs, Acceptances, and Trust by-Default
From Disposition to Action
Can we Decide to Trust?
Risk, Investment and Bet
Trust and Delegation
The Other Parts of the Relation: the Delegated Task and the Context
Genuine Social Trust: Trust and Adoption
Resuming the Model
References
Socio-Cognitive Model of Trust: Quantitative Aspects
Degrees of Trust: a Principled Quantification of Trust
Relationships between Trust in Beliefs and Trust in Action and Delegation
A Belief-Based Degree of Trust
To Trust or Not to Trust: Degrees of Trust and Decision to Trust
Positive Trust is not Enough: a Variable Threshold for Risk Acceptance/Avoidance
Generalizing the Trust Decision to a Set of Agents
When Trust is Too Few or Too Much
Conclusions
References
The Negative Side: Lack of Trust, Implicit Trust, Mistrust, Doubts and Diffidence
From Lack of Trust to Diffidence: Not Simply a Matter of Degree
Lack of Trust
The Complete Picture
In Sum
Trust and Fear
Implicit and by Default Forms of Trust
Insufficient Trust
Trust on Credit: The Game of Ignorance
References
The Affective and Intuitive Forms of Trust: The Confidence We Inspire
Two Forms of 'Evaluation'
The Dual Nature of Valence: Cognitive Evaluations Versus Intuitive Appraisal
Evaluations
Appraisal
Relationships Between Appraisal and Evaluation
Trust as Feeling
Trust Disposition as an Emotion and Trust Action as an Impulse
Basing Trust on the Emotions of the Other
The Possible Affective Base of 'Generalized Trust' and 'Trust Atmosphere'
Layers and Paths
Conclusions About Trust and Emotions
References
Dynamics of Trust
Mental Ingredients in Trust Dynamics
Experience as an Interpretation Process: Causal Attribution for Trust
Changing the Trustee's Trustworthiness
The Dynamics of Reciprocal Trust and Distrust
The Diffusion of Trust: Authority, Example, Contagion, Web of Trust
Trust Through Transfer and Generalization
The Relativity of Trust: Reasons for Trust Crisis
Concluding Remarks
References
Trust, Control and Autonomy: A Dialectic Relationship
Trust and Control: A Complex Relationship
Adjusting Autonomy and Delegation on the Basis of Trust in Y
Conclusions
References
The Economic Reductionism and Trust (Ir)rationality
Irrational Basis for Trust?
Is Trust an 'Optimistic' and Irrational Attitude and Decision?
Is Trust Just the Subjective Probability of the Favorable Event?
Trust in Game Theory: from Opportunism to Reciprocity
Trust Game: A Procuste's Bed for Trust Theory
Does Trust Presuppose Reciprocity?
The Varieties of Trust Responsiveness
Trusting as Signaling
Concluding Remarks
References
The Glue of Society
Why Trust is the 'Glue of Society'
Trust and Social Order
How the Action of Trust Acquires the Social Function of Creating Trust
From Micro to Macro: a Web of Trust
Trust and Contracts
Is Trust Based on Norms?
Trust: The Catalyst of Institutions
References
On the Trustee's Side: Trust As Relational Capital
Trust and Relational Capital
Cognitive Model of Being Trusted
Dynamics of Relational Capital
From Trust Relational Capital to Reputational Capital
Conclusions
References
A Fuzzy Implementation for the Socio-Cognitive Approach to Trust
Using a Fuzzy Approach
Scenarios
Belief Sources
Building Belief Sources
Implementation with Nested FCMs
Converging and Diverging Belief Sources
Homogeneous and Heterogeneous Sources
Modeling Beliefs and Sources
Overview of the Implementation
Description of the Model
Running the Model
Experimental Setting
Learning Mechanisms
Contract Nets for Evaluating Agent Trustworthiness
References
Trust and Technology
Main Difference Between Security and Trust
Trust Models and Technology
Concluding Remarks
References
Concluding Remarks and Pointers
Against Reductionism
Neuro-Trust and the Need for a Theoretical Model
Trust, Institutions, Politics (Some Pills of Reflection)
References
Index
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