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9781260011852

Truth at Work: The Science of Delivering Tough Messages

by
  • ISBN13:

    9781260011852

  • ISBN10:

    1260011852

  • Edition: 1st
  • Format: Hardcover
  • Copyright: 2017-05-23
  • Publisher: McGraw Hill
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Supplemental Materials

What is included with this book?

Table of Contents

Acknowledgements

Introduction

1 Understand the Truth-Killers (or Why We Resist the Truth)

2 Focus on the Facts

3 Take Their Perspective

4 Set Your Goals

5 Start a Conversation, Not a Confrontation

6 Create a Word Picture

7 Listen with Structure

8 Share the Facts

Conclusion

Notes

Index

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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