Liz Barclay writes for several monthly small business magazines and wrote a personal finance column for the News of the World. She has presented You & Yours on BBC Radio 4 for ten years as well as 'Call You & Yours' and Pick of the Week.
Liz's TV experience includes three series of The Small Business Programme and The Business Hour on BBC2 - programmes for people who run SMEs, drawing on the experiences of other SMEs. Liz Barclay's radio experience spans the airwaves in the UK with In Business on BBC Radio 4 covering weekly business issues and Work It Out for BBC Radio 5 Live on employment issues.
As a journalist Liz also writes on personal finance and small business including Moneywise, The Mail, The Express, News of the World and BBC News Online Business website.
Acknowledgements | p. vii |
The Life and Times of Philip Green | p. 1 |
Do it Your Way | p. 19 |
Set your sights on your goal and go for it. Go with gut instinct; never take 'no' for an answer; keep a eye on the deals and the details. | |
Make the Business Run as Efficiently as Possible | p. 31 |
It's not the same as cost-cutting - even in the good times, you have to remain resourceful. | |
Keep the Customer Satisfied | p. 45 |
Find out what your customer wants and give it to them, and more. It's the experience that counts. | |
Whatever You Do, Don't Break the Supply Chain | p. 57 |
The retailer, customer and supplier are all in it together. Without the supplier there's nothing to sell. | |
People Matter - You Can't Run an Empire Without Them | p. 65 |
Hang the CV - find out what they really can do. | |
Spot the Money-Making Opportunity | p. 77 |
Borrow when you can, repay quickly and make a profit. | |
When the Going Gets Tough - Work Harder! | p. 89 |
The more efficient you are during the tough times, the better you're equipped to survive - but you have to work harder to stay still. | |
Aim High and Keep Trying | p. 103 |
Don't let a setback stop you. There will always be another opportunity that will suit the business. | |
Stay Private, but Enjoy the Publicity | p. 113 |
Staying private rather than going public has advantages, but the limelight is still a wonderful thing for business. | |
Give Something Back | p. 123 |
Support charity and good causes. It pays dividends for the business. | |
How to Run a Business The Philip Green Way | p. 131 |
The Last Word | p. 137 |
Notes | p. 141 |
Reading List | p. 147 |
Index | p. 153 |
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