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9780195305142

Understanding Human Communication, Ninth Edition and the Student Success Manual to accompany Understanding Human Communication, Ninth Edition Bundle

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  • ISBN13:

    9780195305142

  • ISBN10:

    0195305140

  • Format: Package
  • Copyright: 2005-09-15
  • Publisher: Oxford University Press
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List Price: $85.28
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Summary

Now in its ninth edition, this classic book retains the features that have made it the best-selling introductory human communication text in the field: an engaging and reader-friendly style; an inviting visual design that includes high-interest marginalia on virtually every page; up-to-date information on technology, gender, and cultural diversity; and everyday applications based on solid research and theory. Maintaining the quality of presentation and student-focused pedagogy that have characterized previous editions, Understanding Human Communication, Ninth Edition, incorporates updated examples and coverage of current communication theory. It continues to equip students with effective communication skills that will make a difference in their everyday lives. This bundle also includes the Student Success Manual to accompany Understanding Human Communication, Ninth Edition, an invaluable resource that includes information on learning styles, guidelines for effective studying according to one's learning style, and additional activities for each chapter in nderstanding Human Communication. New to the Ninth Edition: * New material on mediated communication, personal listening styles, deceptive communication, and informative speaking * A revised section on the Cumulative Effects Theory and more applications of communication in the workplace, within the family, and at school * Updated research and examples on negative/positive language and gender influences on communication * Improved design and pedagogy: case studies at the opening of each part, highlights at the beginning of each chapter, and completely annotated full speech outlines with accompanying sample speeches * Additional teaching and learning resources: Student Resources Disc (in text), expanded Instructor's Manual and Test Bank, Instructor's Disc, and an extensive web site .

Table of Contents

Each chapter ends with a Summary, Key Terms, Activities, and For Further ExplorationPART ONE: ELEMENTS OF COMMUNICATIONChapter 1: Human Communication: What and WhyCommunication DefinedCommunication Is HumanCommunication Is a ProcessCommunication Is SymbolicTypes of CommunicationIntrapersonal CommunicationDyadic/Interpersonal CommunicationSmall Group CommunicationPublic CommunicationMass CommunicationFunctions of CommunicationPhysical NeedsIdentity NeedsSocial NeedsPractical NeedsModeling CommunicationA Linear ModelA Transactional ModelCommunication Competence: What Makes an Effective CommunicatorCommunication Competence DefinedCharacteristics of Competent CommunicatorsClarifying Misconceptions about CommunicationCommunication Does Not Always Require Complete UnderstandingCommunication is Not Always a Good ThingNo Single Person or Event Causes Another''s ReactionCommunication Will Not Solve All ProblemsMeanings Rest in People, Not WordsCommunication Is Not SimpleMore Communication Is Not Always BetterChapter 2: Perception, the Self, and CommunicationPerceiving OthersNarratives and PerceptionCommon Perceptual TendenciesSituational Factors Influencing PerceptionPerception and CultureEmpathy and PerceptionPerceiving the SelfSelf-Concept DefinedCommunication and Development of the SelfCulture and the Self-ConceptThe Self-Concept, Personality, and CommunicationThe Self-Fulfilling ProphecyIdentity Management: Communication as Impression ManagementPublic and Private SelvesCharacteristics Of Identity ManagementWhy Manage Impressions?How Do We Manage Impressions?Impression Management and HonestyChapter 3: LanguageThe Nature of LanguageLanguage Is SymbolicMeanings Are in People, Not WordsLanguage Is Rule-GovernedThe Power of LanguageLanguage Shapes AttitudesLanguage Reflects AttitudesTroublesome LanguageThe Language of MisunderstandingsDisruptive LanguageEvasive LanguageGender and LanguageContentReasons for CommunicatingConversational StyleNongender VariablesCulture and LanguageVerbal Communication StylesLanguage and WorldviewLanguage Use in North American CultureChapter 4: ListeningMisconceptions about ListeningListening and Hearing Are Not the Same ThingListening Is Not a Natural ProcessListening Requires EffortAll Listeners Do Not Receive the Same MessageOvercoming Challenges to Effective ListeningFaulty Listening BehaviorsReasons for Poor ListeningPersonal Listening StylesContent-OrientedPeople-OrientedAction-OrientedTime-OrientedInformational ListeningDon''t Argue or Judge PrematurelySeparate the Message from the SpeakerBe OpportunisticLook For Key IdeasAsk QuestionsParaphraseTake NotesCritical ListeningListen for Information Before EvaluatingEvaluate the Speaker''s CredibilityExamine the Speaker''s Evidence and ReasoningExamine Emotional AppealsEmpathic ListeningAdvisingJudgingAnalyzingQuestioningSupportingPromptingParaphrasingWhen and How to Help?Chapter 5: Nonverbal CommunicationCharacteristics of Nonverbal CommunicationNonverbal Communication ExistsNonverbal Behavior Has Communicative ValueNonverbal Communication Is Primarily RelationalNonverbal Communication Is AmbiguousNonverbal Communication Is Different from Verbal CommunicationNonverbal Skills are ImportantInfluences on Nonverbal CommunicationCulturesGenderFunctions of Nonverbal CommunicationRepeatingSubstitutingComplementingAccentingRegulatingContradictingDeceivingTypes of Nonverbal CommunicationPosture and GestureFace and EyesVoiceTouchPhysical AttractivenessClothingDistanceTimeTerritorialityEnvironmentPART TWO: INTERPERSONAL COMMUNICATIONChapter 6: Understanding Interpersonal RelationshipsCharacteristics of Interpersonal RelationshipsWhat Makes Communication Interpersonal?Interpersonal Communication and the InternetContent and Relational MessagesMetacommunicationIntimacy in Interpersonal RelationshipsDimensions of IntimacyMale and Female Intimacy StylesCultural Influences on IntimacyRelational Development and MaintenanceA Developmental PerspectiveA Dialectical PerspectiveCha

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