Understanding Performance Appraisal : Social, Organizational, and Goal-Based Perspectives

by Kevin R. Murphy

• ISBN13: 9780803954755
• ISBN10: 0803954751
• Format: Paperback
• Copyright: 1995-01-03
• Publisher: Sage Publications, Inc

Summary

A social-psychological model of organizational appraisal processes which emphasizes the goals pursued by raters, ratees and other users of performance appraisal is described in this book. The authors suggest ways in which this goal-oriented perspective might be applied in developing, implementing and evaluating performance appraisal systems. The model emphasizes the context in which appraisal occurs and takes as a starting point the assumption that many of the apparent shortcomings of performance are, in fact, sensible adaptations to the various requirements, pressures and demands of that context.

Table of Contents

Introduction

Environmental Influences

Organizational Influences

Purposes of Performance Appraisals

Obtaining Information about Performance

Standards for Judging Performance

Processes in Evaluative Judgment

Rater Goals

Rater Motivation

Error and Accuracy Measures

Criteria That Reflect the Uses of Ratings

Does Performance Appraisal Help or Hurt the Organization?

Performance Appraisal and the Changing Context of Work and Organizations

Designing, Implementing and Evaluating a Goal-Oriented Appraisal System

Directions for Research and Practice