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9780873267243

Using Citizen Survey Results to Improve Performance Where It Matters

by
  • ISBN13:

    9780873267243

  • ISBN10:

    0873267249

  • Edition: 1st
  • Format: CD
  • Copyright: 2009-02-01
  • Publisher: INTL CITY MANAGEMENT ASSN

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Supplemental Materials

What is included with this book?

Summary

This audioconference discusses strategies and best practices for using citizen surveys in tough times. Miller and Kobayashi hand you insights into interpreting survey results and strategies to ensure that your results are really used to their maximum effectiveness. You'll learn: How to overcome barriers to using citizen surveys, including developing organizational processes that maximize the utility of the results; The latest innovations in survey reporting; Key drivers of resident opinion about local govern

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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