Violence at Work

by MARTIN GILL; CENTRE STUDY PUBL

• ISBN13: 9781903240625
• ISBN10: 190324062X
• Format: Hardcover
• Copyright: 2011-02-24
• Publisher: Willan

Summary

Workplace violence has emerged as a growing concern in today's interdependent political economy, and increasing attention is being paid to the phenomenon by both business and in the academic world to identifying its causes and to devise strategies to prevent it.In this book a distinguished international team, composed of both academics and practitioners, identifies and addresses the key issues. It reviews the earlier literature on workplace violence, identifying and assessing key trends and patterns of violence at work, and reapplying traditional theories of victimisation and approaches to prevention, security and safety. Particular attention is paid to case studies which reflect innovative practice in prevention strategies, and in assessing informal frameworks which have been developed in response to this.Overall this book provides a foundation on which to base ways of better explaining, predicting, understanding and preventing workplace violence.

Table of Contents

List of tables and figures	vii
Acknowledgements	viii
Notes on editors and contributors	ix
Introduction	xv
Defining violence at work: a new typology	1	(20)
Vaughan Bowie
Occupational violence in industrialized countries: types, incidence patterns and 'at risk' groups of workers	21	(20)
Claire Mayhew
Causal factors of violence in the workplace: a human resource professional's perspective	41	(18)
A. Giles Arway
Developing a framework for understanding patterns of abuse and violence against businesses	59	(17)
Matt Hopkins
The process of employee violence: the building of a workplace explosion	76	(14)
James F. Kenny
Workplace violence in the USA: are there gender differences?	90	(24)
Shannon A. Santana
Bonnie S. Fisher
The prevention of violence affecting workers: a systems perspective	114	(18)
Mark Braverman
Standards for violence management training	132	(19)
Brodie Paterson
David Leadbetter
Why workplace bullying and violence are different: protecting employees from both	151	(14)
Oonagh Barron
Dealing with violence in the workplace: the experience of Canadian unions	165	(15)
Anthony Pizzino
The Assaulted Staff Action Program (ASAP): ten-year analysis of empirical findings	180	(12)
Raymond B. Flannery
Violence at work: supporting the employee	192	(17)
Noreen Tehrani
Concluding comments	209	(3)
Index	212