Volunteers in Hospice and Palliative Care A Handbook for Volunteer Service Managers

by Doyle, Derek

• ISBN13: 9780198516088
• ISBN10: 0198516088
• Format: Paperback
• Copyright: 2002-12-05
• Publisher: Oxford University Press

Summary

This book provides comprehensive, practical guidelines on the responsibilities of those who lead, co-ordinate and manage volunteers in small hospices, large specialist palliative care units, and in general hospitals with palliative care teams. Volunteers are key workers, who often performdifficult and always important work. In the United Kingdom alone, there are thousands of volunteers in hospice work, a small proportion doing work with patients, and the vast majority doing equally valuable work such as driving, sitting with relatives, manning charity shops and telephones. As aresult, Europe, Australia, the United States and Canada are very interested in the United Kingdom's use of volunteers. Aimed primarily at Volunteer Service Managers in small hospices, large specialist palliative care units, and in general hospitals with palliative care teams, this book covers volunteer selection, training, supervision and support, and legal and ethical considerations. Information is presented inan easily accessible way, using key points, summary panels and checklists. Contributors, who are all Volunteer Service Managers themselves, have included small, clinical vignettes to bring the text to life. This book will also appeal to the volunteers themselves.

Author Biography

Dr. Derek Doyle is Vice-President of the National Council for Hospice and Specialist Palliative Care Services; President Emeritus of the International Hospice Institute and formerly Medical Director, St Columba's Hospice, Edinburgh.

Table of Contents

Foreword	vii
Dame Cicely Saunders
Preface	ix
List of contributors	xi
Introduction	1	(9)
The managerial role of the Volunteer Service Manager	10	(13)
The position of the Volunteer Service Manager within the organization	23	(11)
The selection of volunteers	34	(18)
The training and education of volunteers	52	(28)
The support of volunteers	80	(13)
Volunteers working in a comprehensive palliative care service	93	(18)
Volunteers working in a community palliative care service	111	(18)
Volunteers working in a tertiary referral teaching hospital	129	(15)
Volunteers in a children's hospice	144	(19)
Volunteers working in a bereavement service	163	(13)
Professionals working as volunteers	176	(10)
Legal issues for the Volunteer Service Manager	186	(17)
Ethical issues for the Volunteer Service Manager	203	(12)
Glossary of terms	215	(2)
Index	217