Preface | |
Acknowledgments | |
A Systems Mindset | |
How We Know What We Think We Know | |
The PAK (Perceiving-Acting-Knowing) Loop | |
Purposes | |
Perceptions | |
Cause and Effect | |
Actions and Consequences | |
Feedback | |
Knowledge Base | |
Examples of Systems Thinking and Problem Solving | |
High-Reliability Organizations | |
Eli Goldratt, Business Theorist | |
Colonel John Boyd, Military Theorist | |
Correlation, Causality, and Control Systems | |
Summary of Key Ideas | |
The Wealth-Creation System | |
The Perception of Free-Market Capitalism | |
The Housing and Credit Crisis of 2008-2009 | |
Government Regulation and Unknown Risks | |
The Standard of Living | |
Summary of Key Ideas | |
The Ideal Free-Market System | |
Components of a Free-Market System | |
Consumer Wealth, Producer Wealth, and Competition | |
Efficiently Providing What Consumers Want | |
Summary of Key Ideas | |
The Competitive Life-Cycle View of the Firm | |
Competitive Life-Cycle Framework | |
Firms' Competitive Life Cycles and Dynamism | |
Company Examples | |
Eastman Kodak | |
IBM | |
Digital Equipment | |
Apple | |
Bethlehem Steel | |
Nucor | |
Kmart | |
Medtronic | |
Walgreen Company | |
Donaldson Company | |
Life-Cycle Observations | |
Summary of Key Ideas | |
The Life-Cycle Valuation Model as a Total System | |
Efficient Markets versus Behavioral Finance | |
Valuation Model Principles | |
Measurement Units | |
Forward-Looking, Market-Derived Discount Rates | |
Problems with CAPM Cost of Capital | |
Improving the Valuation Process | |
Investor Expectations: The Wal-Mart Example | |
Critical Accounting Issues | |
Reply to Critics | |
Summary of Key Ideas | |
Business Firms as Lean, Value-Added Systems | |
Lean Thinking and PAK Loop Components | |
Knowledge Base | |
Purposes | |
Perceptions | |
Cause and Effect | |
Actions and Consequences | |
Feedback | |
A Lean Transformation Example: Danaher | |
Summary of Key Ideas | |
Corporate Governance | |
A Systems View for Corporate Governance | |
Corporate Governance Needs Repair | |
A Standard of Performance for Boards | |
A Successful Cultural Transformation Example: Eisai Co., Ltd | |
Shareholder Value Review | |
Valuation Model Selection | |
Value-Relevant Track Records | |
Business Unit Analyses | |
Reply to SVR Objections | |
SVR as an Evolutionary Process | |
Summary of Key Ideas | |
Concluding Thoughts | |
Benefits for Public Policy Makers | |
Benefits for Business Managers | |
Benefits for Investors | |
Notes | |
References | |
About the Author | |
Index | |
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