Webster's Business Writing Basics

by Federal Street Press

• ISBN13: 9781892859273
• ISBN10: 1892859270
• Format: Hardcover
• Copyright: 2001-02-01
• Publisher: Federal Street Pr

Summary

This essential reference provides the basic tools needed to write effective letters, memos, e-mails and faxes. Clearly written in a friendly manner, it includes letter-writing guidelines, a handbook of punctuation and style, a grammar glossary, and answers to the most common word usage questions. Additional sections cover forms of address, tips on writing reports, meeting minutes and press releases, plus descriptions of the various services offered by the U.S. Post Office and commercial carriers.

Table of Contents

Preface	vii
Business Letter Elements and Formats	1	(47)
Material and Design Considerations	2	(3)
Standard Letter Formats	5	(11)
Letter Elements and Styling	16	(16)
Envelope Addresses	32	(9)
Word-Processing Techniques	41	(7)
A Guide to Punctuation and Style	48	(108)
Punctuation	48	(35)
Capitals and Italics	83	(20)
Plurals and Possessives	103	(8)
Compounds	111	(12)
Abbreviations	123	(11)
Numbers	134	(17)
Grammar Glossary	151	(5)
Composition and Word Usage	156	(28)
Letter-Writing Guidelines	156	(2)
Problems in Word Usage	158	(7)
Frequently Confused and Misused Words	165	(5)
Expressions to Avoid in Business Writing	170	(7)
Editing and Proofreading	177	(7)
Forms of Address	184	(22)
Forms of Address Chart	185	(14)
Special Titles, Designations, and Abbreviations	199	(7)
Sample Letters	206	(109)
Fifty Business Letters	206	(100)
Correspondence with Government Agencies	306	(9)
Memos, Reports, and Other Documents	315	(31)
Memorandums	315	(2)
Faxes	317	(5)
Meeting Minutes	322	(4)
Press Releases	326	(2)
Reports	328	(18)
E-Mail	346	(20)
E-mail Basics	347	(5)
Options	352	(4)
Style and Etiquette	356	(1)
Privacy and Security	357	(3)
On-line Group Participation	360	(3)
Internet Connections	363	(3)
Office Mail	366	(9)
Outgoing Mail	366	(2)
Postal Services and Classes of Mail	368	(3)
Commercial Carriers	371	(4)
Index	375