Welcome Aboard! : Your Career As a Flight Attendant

by Unknown

• ISBN13: 9780964283930
• ISBN10: 096428393X
• Format: Trade Paper
• Copyright: 2000-01-28
• Publisher: Aviation Supplies & Academics

Table of Contents

Definitions and Considerations	i
Foreword	1	(2)
A Brief History	3	(6)
A Reserve Story	9	(8)
Is this the job you expected?
Job Description	17	(10)
Being Physically Prepared/Long Hours, Short Notice/Probation and Reserve/Vacation, Benefits/Domicile and Living Arrangements
Could This Be Your Employer?	27	(16)
Examples of Majors: American, United, USAirways, TWA
Example of Commuter/Regional: American Eagle
Making Yourself A More Marketable Applicant	43	(4)
Customer Service Experience
Second Language Skills
CPR/First Aid Knowledge
A Successful Interview	47	(28)
Paperwork
Information Gathering
Applications
Cover Letters
Resume Preparation
Letters of Recommendation
Flight Attendant Self-Evaluation Worksheet
Interview Exercises
Reasoning Behind the Process, Prepared vs. Unprepared Applicant
Types of Interviews
Personal Presentation and Appearance
Attire
Attitude
Conducting a Mock Interview
Common Applicant Concerns	75	(8)
Common Mistakes
Common Questions
In Conclusion	83	(1)
Glossary	84	(5)
Books and Services from Cage Consulting, Inc	89