Preface | p. iii |
Figures | p. xi |
Tables | p. xiii |
Summary | p. xv |
Acknowledgments | p. xxxiii |
Abbreviations | p. xxxv |
Introduction | p. 1 |
Some Important Words | p. 3 |
Road Map | p. 6 |
The Institutional Army and Its Place in the U.S. Army | p. 11 |
Alternative Definitions of the Institutional Army | p. 11 |
Military Leadership and the Institutional Army | p. 17 |
Production Relationships in the U.S. Army | p. 19 |
How Changes in Priorities Could Affect Institutional Activities | p. 25 |
Summary | p. 32 |
Leadership Views on Change in the Institutional Army | p. 35 |
High-Level Priorities Reflected in the Army Posture Statement | p. 36 |
Priorities in the Army Campaign Plan | p. 39 |
What to Emphasize in the Institutional Army | p. 44 |
Summary | p. 47 |
Translating Leadership Priorities into Metrics | p. 49 |
Roles of Metrics in the Alignment of the Institutional Army | p. 50 |
Performance of the Operating Force | p. 52 |
Outputs of the Institutional Army | p. 54 |
Stakeholders Who Care About the Outputs of the Institutional Army | p. 55 |
Attributes of Institutional Army Outputs Relevant to Stakeholders | p. 56 |
Key Subprocesses of an Institutional Army Activity That Help Generate a Flow of Output Today | p. 58 |
Formal Initiatives to Improve the Performance of Institutional Army Activities | p. 61 |
Key Inputs to an Institutional Army Activity | p. 62 |
From Questions to Metrics | p. 64 |
Applying These Metrics to Support Formal Change Management | p. 70 |
Relationship of Value Chain Approach to the Strategic Management System | p. 73 |
Summary | p. 77 |
Medical Services | p. 81 |
The Institutional Army Portion of AMEDD | p. 82 |
A Map of IA-Medical Activities That Links Their Performance to Operational Goals | p. 88 |
A Map | p. 89 |
Critical Outputs and Relevant Stakeholders | p. 91 |
Selecting Metrics | p. 92 |
Critical IA-Medical Outputs and Associated Metrics | p. 93 |
Total Force/Operating Force Outcomes Relevant to Medical Services (Octagon 1) | p. 93 |
OF-Medical Outputs to the Operating Force (Octagon 2) | p. 95 |
Generating TOE Medical Units (Diamond 3) | p. 98 |
Ongoing Support for TOE Medical Units (Diamond 4) | p. 100 |
IA-Medical Direct Support of the Nondeployed Force (Diamond 5) | p. 104 |
IA-Medical's Services to Dependents and Retirees (Diamond 6) | p. 106 |
IA-Medical Subprocesses to Deliver Medical Outputs (Octagon 7) | p. 108 |
Outputs of IA-Medical's Capacity-Building Investments (Diamond 8) | p. 110 |
Resources Required to Produce IA-Medical Outputs (Diamond 9) | p. 117 |
Reinserting OF-Medical Units into the IA-Medical Force (Diamond 10) | p. 119 |
Insights for Evaluation of Value Chains Relevant to Other Army Functions | p. 121 |
Enlisted Personnel Accessioning | p. 127 |
Where Accessioning Fits in Institutional Personnel Activities | p. 128 |
Setting High-Level Performance Goals for Enlisted Accessioning | p. 131 |
Operating Force Performance Goals | p. 132 |
Enlisted Accessioning Outputs and Stakeholders Who Care About Them | p. 133 |
Output Attributes Relevant to Key External Stakeholders | p. 134 |
Key Subprocesses Relevant to Enlisted Accessioning | p. 137 |
Initiatives to Change Processes Related to Accessioning | p. 140 |
Summary | p. 142 |
Short-Term Acquisition Initiatives | p. 145 |
Short-Term Acquisition | p. 145 |
Rapid Fielding Initiative | p. 146 |
Rapid Equipping Force | p. 147 |
Setting High-Level Performance Goals for Short-Term Acquisition | p. 149 |
External Stakeholders for Short-Term Acquisition | p. 150 |
Attributes of Short-Term Acquisition Outputs Provided to the Operating Force | p. 152 |
Key Subprocesses of Institutional Army Activity | p. 156 |
Key Investments in Institutional Army Activity | p. 159 |
Summary | p. 161 |
Conclusions | p. 163 |
The Problem: Aligning the Operational and Institutional Armies | p. 163 |
The Solution: A Strategic Approach to Change | p. 166 |
Strategic Location of Institutional Activities in the Army as a Whole | p. 166 |
Strategic Change Management | p. 169 |
One Useful Tool: Evaluation of Value Chains for Key Institutional Activities | p. 173 |
The Promise of Evaluating Value Chains | p. 174 |
Key Challenges of Evaluating Value Chains | p. 178 |
Summary | p. 188 |
Bottom Line: Will the Senior Leadership Invest and Stay the Course? | p. 188 |
Appendixes | |
Relevant Aspects of Emerging Changes in the Operating Force | p. 191 |
Simple Three-Sector Input-Output Model of the Army | p. 197 |
Major Objectives of the Army Campaign Plan Relevant to the Institutional Army | p. 215 |
More on Linking Metrics to a Value Chain | p. 231 |
Background on Army Medical Services | p. 239 |
Army Strategic Management System | p. 261 |
Bibliography | p. 271 |
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