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Jeffrey A. Krames is a vice president and publisher at McGraw-Hill, and has two decades of experience in business and financial publishing. He is the bestselling author of The Rumsfeld Way and The Jack Welch Lexicon of Leadership.
The Era of the CEO? | p. 1 |
What Made Them Great | p. 17 |
The Exceptional Seven and the Traits That Defined Them | p. 19 |
Defining Strategies of Exceptional Leaders | p. 53 |
Place the Customer at the Epicenter of the Business Model: Michael Dell and the Art of the Customer | p. 55 |
Create an Authentic Learning Organization: How Jack Welch Converts Learning into Results | p. 79 |
Focus on Solutions: Lou Gerstner on Creating a Customer-Obsessed IBM | p. 107 |
Prepare the Organization for Drastic Change: Andy Grove on Strategic Inflection Points | p. 131 |
Harness the Intellect of Every Employee: Bill Gates on Creating a Knowledge-Based Organization | p. 153 |
Create a Performance-Driven Culture: Herb Kelleher on the Importance of Creating a Family-Like Culture | p. 173 |
Learn from Competitors, but Remain Faithful to the Vision: How Sam Walton's Vision Created the World's Largest Company | p. 197 |
Acknowledgments | p. 221 |
Notes/Sources | p. 225 |
Index | p. 241 |
Table of Contents provided by Rittenhouse. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.