What the Best CEOs Know 7 Exceptional Leaders and Their Lessons for Transforming Any Business

by Krames, Jeffrey

• ISBN13: 9780071462525
• ISBN10: 007146252X
• Edition: 1st
• Format: Paperback
• Copyright: 2005-10-10
• Publisher: McGraw Hill

Summary

Breaks down the leadership lessons of CEOs'¬”Dell, Gates, Gerstner, Grove, Kelleher,Walton, and Welch Jeffrey Krames is one of the world'¬"s foremost authorities on Jack Welch and is a frequent guest on CNN, CNBC, and other global news networks While other books have detailed the success formulas of specific CEOs, this book compiles the strategies of top CEOs into a handbook for achieving breakthrough corporate stewardship Includes never-before-published interviews with Michael Dell, Lou Gerstner, and Herb Kelleher

Author Biography

Jeffrey A. Krames is the bestselling author of numerous books and has written for the New York Times, the Wall Street Journal, and the Los Angeles Times.

Table of Contents

The Era of the CEO?	1	(16)
PART 1: What Made Them Great	17	(36)
The Exceptional Seven and the Traits That Defined Them	19	(34)
PART 2: Defining Strategies of Exceptional Leaders	53	(168)
Place the Customer at the Epicenter of the Business Model
Michael Dell and the Art of the Customer	55	(24)
Create an Authentic Learning Organization
How Jack Welch Converts Learning into Results	79	(28)
Focus on Solutions	107	(114)
Lou Gerstner on Creating a Customer-Obsessed IBM
Prepare the Organization for Drastic Change
Andy Grove on Strategic Inflection Points	131	(22)
Harness the Intellect of Every Employee
Bill Gates on Creating a Knowledge-Based Organization	153	(20)
Create a Performance-Driven Culture
Herb Kelleher on the Importance of Creating a Family-Like Culture	173	(24)
Learn from Competitors, but Remain Faithful to the Vision
How Sam Walton's Vision Created the World's Largest Company	197	(24)
Acknowledgments	221	(4)
Notes/Sources	225	(16)
Index	241