rent-now

Rent More, Save More! Use code: ECRENTAL

5% off 1 book, 7% off 2 books, 10% off 3+ books

9780201577129

What To Say To Get What You Want Strong Words For 44 Challenging Types Of Bosses, Employees, Coworkers, And Customers

by ;
  • ISBN13:

    9780201577129

  • ISBN10:

    0201577127

  • Format: Paperback
  • Copyright: 1992-01-08
  • Publisher: Basic Books

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

Purchase Benefits

List Price: $26.66 Save up to $6.66
  • Buy Used
    $20.00
    Add to Cart

    USUALLY SHIPS IN 2-4 BUSINESS DAYS

Summary

Is your boss a "Perfectionist," demanding flawless results? Do you have "Can-Do" employees who can't deliver? Does a "Drain" siphon away your time? You can win cooperation from these people before they block your productivity.What to Say to Get What You Wantprovides the right words to motivate, convince, or soothe almost any personality.

Author Biography

Sam Deep is a consultant and trainer from Pittsburgh. Lyle Sussman, Ph.D., is Professor of Management at the University of Louisville. Their other books include Yes, You Can! (80,000 sold) and What to Say to Get What You Want (60,000 sold). The Sandler Sales Institute provides sales training through its national network of 180 affiliates. Sam Deep is a consultant and trainer from Pittsburgh. Lyle Sussman, Ph.D., is Professor of Management at the University of Louisville. Their other books include Yes, You Can! (80,000 sold) and What to Say to Get What You Want (60,000 sold). The Sandler Sales Institute provides sales training through its national network of 180 affiliates.

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Rewards Program