What Smart People Do When Dumb Things Happen at Work

by Watson, Charles E.

• ISBN13: 9781564143952
• ISBN10: 1564143953
• Format: Paperback
• Copyright: 1999-06-01
• Publisher: Career Pr Inc

Summary

What Smart People Do When Dumb Things Happen at Work is the answer. Offering 260 practical tips-one for each workday of the year-What Smart People Do guides readers through the obstacle course of tricky workplace problems by showing concrete ways to avoid career-crippling mistakes. The book examines 13 different categories of workplace blunders. Each chapter is then broken down into eight to 12 specific real-world problems and follows a standard pattern of explanation, analysis, and advice: problem statement, useful tips for attacking the problem intelligently, solving the problem. The techniques are tailored, imaginative how-to action-steps anyone can apply right away. And the chapters are organized so the reader can pick up the book and turn to his or her situation for an immediate solution.

Author Biography

Charles E. Watson, Ph.D., is professor of management at Miami University in Ohio and has more than 25 years of teaching experience. He has lectured on management throughout the United States and abroad, and consulted for numerous companies, including Gibraltar Steel, Sun Oil, and Procter and Gamble. Dr. Watson is the author of five previous books and dozens of articles on management.

Table of Contents

Introduction	9	(14)
The Broken Compass	23	(16)
Reaching your destination by sticking to the best course
The Unbalanced Scale	39	(14)
Weighing options accurately to find the best decision
The Applause Meter	53	(16)
Pursuing high purposes rather than seeking popularity
The Fool's Gold	69	(22)
Earning yourself a 24-karat reputation
The Shrinking Violet	91	(18)
Finding the courage to do the right thing
The Strangling Vine	109	(22)
Nipping difficulties in the bud
The Stalled Engine	131	(16)
Jump-starting performance by acting boldly
The Cheap Suit	147	(18)
Stressing the best rather than the good
The Fat Cat	165	(14)
Getting better results by giving away more of yourself
The Leaky Boat	179	(20)
Plugging holes that destroy trust
The Derailed Train	199	(16)
Connecting with people to produce results
The Proud Peacock	215	(18)
Trimming the feathers of out-of-control egos
The Dead Battery	233	(18)
Energizing self-improvement by learning from experience
Conclusion	251	(2)
Index	253