What We Say Is What We Get: The Keys to Building Good Communication Skills for Successful Living

by Baldner, Gerald

• ISBN13: 9780974260105
• ISBN10: 097426010X
• Format: Paperback
• Copyright: 2003-11-01
• Publisher: Nelson Books

Summary

"This book can help you to better understand the effect of what you say, and how you say it, has on other people. Further, it details how communicating well contributes to a successful life.

Author Biography

Gerald Baldner began his professional career as a school social worker, later became a marriage and family counselor, and then worked as a college professor. During the past twenty years, he has successfully started eight separate businesses. He is presently CEO of Kitchen Solvers, a company with 130 locations in the US and Canada.

Table of Contents

Acknowledgments
Prologue
Getting in Shape	1	(12)
The author looks at his life and the role communication has played in his attaining success
On Your Mark	13	(6)
Addressing the importance of good communication skills in the reader's own life
Get Set	19	(12)
Setting the stage for exercises that will help improve the reader's communication skills
And Go!	31	(28)
Looking at key aspects of effective communication skills and how to develop and use them
What Do You Mean, ``I Do''?	59	(20)
The sensitive and oftentimes complex art of communicating with a spouse
Because I Said So, That's Why!	79	(24)
The challenging, exasperating, and ultimately rewarding nature of communicating with children
Working Nine to Five	103	(34)
Employee, employer, or business partner, communicating on the job offers a number of challenges
In Other Words	137	(6)
A brief look at some other forms of communication, including written word and the sense of touch
Ali MacGraw Was Wrong!	143	(8)
The importance of being able to say ``I'm sorry'' in relationships
Hey, I Know You!	151	(8)
Profiles of four celebrities whose careers have been successful because of their communication skills
The Ultimate Relationship	159	(10)
A look at our spiritual communication needs
Summary	169	(4)
Appendix I - Sample Surveys	173	(6)
Appendix II - Survey Results	179