Top
| Introduction and acknowledgements | |
| Introductory essay: Whitehall since the Fulton Report | p. 1 |
| The Whitehall machine: structure and process | p. 21 |
| The structure and organization of Whitehall | p. 23 |
| The architecture of the British central state | p. 26 |
| The Whitehall village | p. 35 |
| The private government of public money revisited | p. 41 |
| Policy community and policy network | p. 49 |
| Civil servants and ministers: power, influence and public policy | p. 59 |
| Mandarin power | p. 61 |
| Where there's a will | p. 68 |
| Policy making in the Home Office | p. 72 |
| Whitehall under one party rule | p. 75 |
| Mandarins and ministers: a former official's view | p. 79 |
| Good piano won't play bad music | p. 86 |
| Politicizing the civil service | p. 92 |
| The consequences of the career politician | p. 96 |
| Steering the ship of state | p. 103 |
| Loyalties, responsibilities and ethics | p. 111 |
| The Armstrong Memorandum | p. 113 |
| A higher duty? | p. 118 |
| T.H. Green and the ethics of senior officials | p. 121 |
| A Civil Service Code | p. 130 |
| The civil servant's duty | p. 132 |
| Public duty and public interest | p. 137 |
| Reforming Whitehall I: hopes, visions and landmarks | p. 145 |
| The new public management | p. 148 |
| The Next Steps | p. 152 |
| The Citizen's Charter | p. 156 |
| Competing for quality | p. 159 |
| Reinventing government | p. 165 |
| The future of the civil service | p. 171 |
| The new public service | p. 178 |
| Reforming Whitehall II: the critics have their say | p. 185 |
| The end of the civil service? | p. 187 |
| So farewell then, citizen servant! | p. 192 |
| A threat to democracy? | p. 195 |
| Executive agencies and public administration theory | p. 198 |
| Reinventing government - but will it work? | p. 202 |
| Beyond Next Steps: obstacles to fulfilment | p. 209 |
| How to reinvent government | p. 216 |
| Civil servants, Parliament and the public | p. 221 |
| The Osmotherly Rules (Revised) | p. 223 |
| Critics of the Osmotherly Rules | p. 230 |
| The working of the select committees | p. 234 |
| Select committees - a view from a witness | p. 239 |
| Inside the new civil service | p. 243 |
| Open government | p. 247 |
| Making the civil service more accountable | p. 253 |
| Commonwealth of Britain Bill | p. 257 |
| Select annotated bibliography | p. 261 |
| Bibliography | p. 275 |
| Index | p. 288 |
| Table of Contents provided by Blackwell. All Rights Reserved. |
