Wireless Internet Enterprise Applications: A Wiley Tech Brief

by Chetan Sharma

• ISBN13: 9780471437611
• ISBN10: 0471437611
• Format: eBook
• Copyright: 2002-03-01
• Publisher: Wiley

Summary

Get a jump start on deploying next-generation Internet technologies in your business The rapid growth of wireless Internet technologies is changing not only the way we do business but also the way we must think about designing wireless and Web applications and services. This book provides a much-needed overview of the various technologies and business aspects of what is fast becoming a priority for corporate technical and nontechnical staff alike. Industry expert Chetan Sharma provides complete guidance on how to devise and implement a successful wireless Internet business plan, revealing the latest wireless hardware and software trends, solutions, and services. With his competent advice, you'll discover how the technology works and how to weigh business, technical, and cost issues when integrating wireless capabilities into your applications and services. You'll also be able to sail through the dizzying array of available business products, standards, and applications. Along with illustrations, references, and a useful listing of Web resources, you'll find easily accessible, up-to-the-minute discussions of: * The history of wireless communication and where it's heading * Wireless Internet solutions for all major industries * Enabling technologies such as WAP, VoiceXML, Position Location, Bluetooth, Personalization, Biometrics, and much more * The major players in wireless Internet, including AT&T, NTT DoCoMo, Nokia, Palm, Phone.com, IBM, and many others

Table of Contents

List of Illustrations	x
List of Tables	xii
Acknowledgments	xiv
Introduction	xv
About the Author	xx
Wireless Internet Enterprise Applications	1	(14)
The Network Computing Model	1	(9)
The Client/Server Model	2	(2)
The Internet-centric Model	4	(2)
A Pervasive Computing Model	6	(4)
Wireless Internet Enterprise Applications	10	(5)
A Wireless Primer	15	(10)
Basic Wireless Network Architecture	15	(2)
Wireless Data Networks	17	(3)
Basics of Data Transmission	18	(2)
Wireless Network Technologies: Past, Present, and Future	20	(5)
Market Drivers	25	(22)
Mobile Subscriber Growth and Market Potential	26	(1)
Trends in Component Technologies	27	(2)
Processing Power	27	(1)
Memory	28	(1)
Power Consumption	29	(1)
New Standards and Technologies	29	(11)
Less Powerful CPUs	31	(1)
Limited Memory	31	(1)
Restricted Power Consumption	31	(1)
Small Displays	31	(1)
Difficult Input Devices	32	(1)
Limited Bandwidth	32	(1)
Latency	32	(1)
Standards and Technologies	32	(8)
The Internet Revolution	40	(2)
Wireless Data Moves toward Ubiquity	42	(1)
Need to Streamline Enterprise Information	43	(1)
Convergence of Computing and Communications Industries	43	(1)
Competition	44	(1)
Consumer Awareness and Demand	44	(3)
The Wireless Internet Applications and Services Landscape	47	(20)
Consumer Applications	47	(14)
Wireless Portals	47	(8)
Personal Organizers	55	(1)
Transactional Services	55	(3)
Ecommerce Services	58	(1)
Entertainment	59	(1)
Communications	60	(1)
Location-Based Services	60	(1)
Corporate Applications	61	(1)
Voice Portals	61	(1)
Enterprise Applications	61	(6)
Dispatch and Deliver	62	(1)
Field Service	63	(1)
Sales Force Automation	63	(1)
Remote IT Monitoring	64	(1)
Remote Access to Intranets	64	(1)
Health Care	64	(3)
Technology Landscape	67	(52)
Computing Technologies	68	(12)
Transcoding and Markup Languages (MLs)	68	(12)
Wireless Application Protocol	80	(2)
Speech Recognition	82	(2)
Jini	84	(1)
Motion Picture Experts Group 7 (MPEG7)	85	(1)
IP-Based Technologies	86	(4)
Mobile IP	87	(1)
Internet Protocol Version 6 (IPv6)	87	(1)
IPsec	87	(1)
VoIP/FoIP	87	(1)
HTTP-NG	88	(2)
Compression and Encryption	90	(1)
Personalization	91	(3)
Biometrics	94	(4)
Face Recognition	95	(1)
Finger Scanning	95	(1)
Hand Geometry	96	(1)
Finger Geometry	96	(1)
Iris Recognition	96	(1)
Palm Biometrics	96	(1)
Retina Biometrics	96	(1)
Signature Biometrics	96	(1)
Voice Biometrics	97	(1)
False Rejection and False Acceptance	97	(1)
Smart Cards	98	(1)
Synchronization	98	(1)
Mobile Agents	99	(2)
Smart Materials	101	(1)
Eink	101	(1)
Micropayments	102	(1)
Wireless Technologies	103	(12)
Short Message Service (SMS)	103	(1)
Wireless Local and Personal Area Networks (LAN and PAN)	104	(2)
Automatic Identification and Data Capture (AIDC) Technologies	106	(1)
2.5G and 3G Wireless Technologies	107	(1)
Position Location Technologies	108	(1)
Network-centric Approaches	109	(4)
Handset-centric Approach: The Global Positioning System	113	(2)
Satellite Technologies	115	(1)
Smart Antennas	116	(1)
Technology Ecosystem	116	(3)
Players	119	(16)
The Value Chain	119	(2)
Content Providers	121	(1)
Aggregators	121	(1)
Middleware Software Providers	122	(1)
System Developers and Service Providers	123	(12)
Voice Recognition	124	(1)
Synchronization	124	(1)
Infrastructure Providers	125	(1)
Network Operators and Wireless Service Providers	126	(4)
Device Manufacturers	130	(4)
Consumers	134	(1)
Evaluating Wireless Internet Solutions	135	(20)
Extending the Email Platform	136	(4)
Microsoft Exchange	136	(3)
Lotus Notes	139	(1)
Extending Existing Web-Based Applications to Wireless Devices	140	(4)
HTML Sites	140	(1)
AvantGo	141	(1)
Palm	142	(1)
Windows CE	143	(1)
Building New Ebusiness Solutions	144	(5)
The Presentation Layer: The User Interface	145	(1)
The Business Logic Layer	146	(1)
The Services Layer	146	(1)
Session Management for Wireless Platforms	147	(1)
HDML or WML?	147	(2)
Developer Tools	149	(3)
WAP	149	(1)
Palm	150	(1)
WinCE	150	(1)
EPOC	151	(1)
ATVEF	151	(1)
VoiceXML	151	(1)
XML	152	(1)
Definition and Implementation Checklist	152	(3)
Requirements	152	(1)
Implementation	153	(2)
Wireless Internet Strategy: Critical Success Factors and Guiding Principles	155	(20)
Clear Strategy and Goal	156	(1)
Competitive Analysis	157	(1)
Affinity of Service and Devices Analysis	157	(1)
Aggregation of Content	158	(1)
Usability	159	(4)
Non-PC Devices	160	(1)
Know Your Users	160	(1)
Interfaces for Handheld Devices	160	(2)
Simplify	162	(1)
Keep Text Concise	162	(1)
Additional Usability Tips	162	(1)
Issues in Developing Speech Recognition-Based Applications	163	(1)
Specifications and Emerging Technologies	163	(1)
Interoperability	164	(1)
Internationalization	164	(1)
Prototypes and Trials	165	(1)
Personalization and Configuration	165	(1)
Security	165	(1)
Forging Synergetic Relationships	166	(1)
Learning from Web Site Building Experience	166	(1)
Billing and Pricing	166	(1)
QoS and SLA	167	(1)
Detection and Prevention of Fraud	168	(4)
Types of Wireless Fraud	169	(1)
Solutions to Wireless Fraud	170	(1)
Credit Card Fraud and Solutions	170	(1)
Mcommerce Fraud and Solutions	171	(1)
Keep It Simple	172	(1)
Respect Consumer Privacy	173	(1)
Existing Infrastructure and Backward Compatibility	173	(1)
Monitor the Network	173	(2)
Wireless Internet Tomorrow	175	(8)
Semiconductor Technology	176	(1)
Displays and Devices	177	(1)
Biometrics	178	(2)
Networks	180	(1)
The Napster Model	181	(1)
Wireless Internet as an Interface to Technologies	181	(2)
The Last Word	183	(10)
Enterprise Applications	185	(3)
Expense Reporting	185	(1)
Project Management	186	(1)
IT Network Alarm and Monitoring	187	(1)
Vertical Industry Applications	188	(3)
Health Care	188	(1)
Retail	189	(1)
Transportation	189	(1)
Field Services	189	(1)
Financial Services	190	(1)
Utilities	190	(1)
Conclusion	191	(2)
Appendix A Useful URLs	193	(16)
Appendix B Acronyms	209	(8)
References and Recommended Readings	217	(6)
Index	223