Work, Change and Competition: Managing for Bass

by Steven; Gordon

• ISBN13: 9780415185264
• ISBN10: 0415185262
• Format: Nonspecific Binding
• Copyright: 1999-07-27
• Publisher: Routledge

Summary

This book presents an in-depth study of organizational change and innovation in one of the UK's leading retail leisure companies. Based on a remarkably deep level of access, the authors provide a fascinating longitudinal study of the management process in action - both the formal, 'on stage' aspects of strategic change and the informal political back stage behavior of those involved.

Table of Contents

List of figures	x
List of tables	xii
Acknowledgements	xiii
Glossary	xiv
Introduction	1	(8)
The Genesis of the book	1	(1)
Core concerns and themes	1	(2)
Methodology	3	(4)
Structure of the book	7	(2)
The changing nature of public house retailing	9	(18)
Introduction	9	(1)
The UK pub retailing sector at the turn of the 1990s	9	(4)
The UK pub retailing sector in the 1990s	13	(12)
Summary	25	(2)
Bass PLC	27	(23)
Introduction	27	(1)
The new Bass PLC organization	28	(2)
Managed houses in the early days of the new regime	30	(3)
Management and managing in the regions	33	(2)
The Bass Retail System	35	(5)
Initiating change from the inside	40	(2)
The end of the Regional Barons	42	(1)
Gender and public house management	43	(4)
Trade unions in Bass Taverns and their derecognition	47	(1)
Summary	48	(2)
Management and managing	50	(17)
Management as the construction of meanings and identities in and through organizations	52	(4)
The contexts of managerial activities	56	(1)
Managerial activities and identities as continually shifting	57	(2)
Variety in managerial work	59	(3)
Managerial activity as political and ideological	62	(1)
Management and performance	63	(4)
Change and changing	67	(22)
Change versus changing	67	(2)
Individualistic, group and systems perspectives on planned change	69	(2)
Organization Development	71	(2)
OD: Critique	73	(1)
Emergent/contextual-processual approaches to studying strategic change	74	(8)
Change agents: analysing the role	82	(4)
Change outcomes and experiences	86	(3)
The emergence of a change strategy in Bass Taverns	89	(28)
Introduction	89	(1)
The emergence of a strategy for change	89	(6)
Change processes	95	(8)
Selling the changes	103	(4)
Organizing for portfolio management	107	(1)
`Develop Pubs' core process: what was different?	108	(2)
`Operate Pub's core process: the emerging differences	110	(3)
The politics of organizational change	113	(3)
Summary	116	(1)
Changing the organization	117	(22)
Introduction	117	(1)
The genesis of the organizational options	117	(2)
The organizational options matrix	119	(2)
Conservative Centralism	121	(2)
Radical Centralism	123	(1)
Conservative Decentralization	124	(2)
Radical Decentralization	126	(1)
The way ahead	127	(1)
Decision time	128	(5)
The launch of the New Retailing Initiative	133	(4)
The launch event as process	137	(1)
Summary	138	(1)
Managers and change	139	(49)
Introduction	139	(1)
Change and senior management	139	(3)
The change to teamworking	142	(16)
Change and power	158	(10)
Changing roles	168	(7)
Changing relationships	175	(2)
Changes in recruitment, selection and career structures	177	(6)
Careers and motivation	183	(4)
Summary	187	(1)
Performance assessment of the change programme	188	(8)
Was it worth the time and effort?	195	(1)
Conclusion	196	(21)
Change and changing	203	(5)
Power / knowledge / empowerment	208	(2)
Teamworking	210	(2)
Gender	212	(1)
Technology	213	(1)
Management and managing	214	(1)
Sustainability	215	(1)
Closing time	216	(1)
Bibliography	217	(8)
Index	225