Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Purchase Benefits
What is included with this book?
Preface | p. vii |
Acknowledgment | p. ix |
The Editor | p. xi |
Contributors | p. xiii |
Workforce operations | p. 1 |
Design and operation of a cross-trained workforce | p. 3 |
Job assignment | p. 65 |
Factors affecting cross-training performance in serial production systems | p. 87 |
Cross training in production systems with human learning and forgetting | p. 111 |
Valuing workforce cross-training flexibility | p. 131 |
Cross-trained teams | p. 153 |
Best practices for cross-training teams | p. 155 |
Team training in complex environments | p. 181 |
Applications of workforce cross training | p. 209 |
Workforce cross training in call centers from an operations management perspective | p. 211 |
Partial pooling in tandem lines with cooperation and blocking | p. 241 |
Design of a labor-intensive assembly cell in the clean room of a medical device manufacturer | p. 279 |
Index | p. 321 |
Table of Contents provided by Ingram. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.