Working in Groups : Communication Principles and Strategies

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  • Edition: 3rd
  • Format: Paperback
  • Copyright: 2003-01-01
  • Publisher: Allyn & Bacon
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"Working in Groups" provides students with strategies for using theory and contemporary research findings to enhance group communication, group productivity, and member satisfaction.

Table of Contents

Basic Group Concepts
Introduction to Group Communication Succeeding in Groups
Defining Group Communication
The Process of Group Communication
Types of Groups
Advantages and Disadvantages of Working in Groups
Balance: The Guiding Principle of Group Work
GroupWork: It Was the Best of Groups; It Was the Worst of Groups
GroupAssessment: Essential Group Elements
Group Development
The Life Cycle of Groups Forming: Balancing Individual and Group
Needs Storming: Balancing Conflict and Cohesion
Norming: Balancing Conformity and Nonconformity
Performing: Balancing Task and Maintenance
Dimensions Adjourning: Balancing Engagement and Disengagement
Balancing Needs, Norms, and Roles
GroupWork: Classroom Norms GroupAssessment: Group Attraction Survey
Group Member Diversity
Heterogeneous Groups
Personality Dimensions
Cultural Dimensions
Gender Dimensions
Generational Dimensions
Balanced Diversity GroupWork: Personality Preferences
Group Assessment: Identifying Cultural Dialectics
Interaction Skills
Confidence in Groups
Group and Member Confidence Communication Apprehension
Strategies for High Apprehensives
Strategies for Low Apprehensives
Assertiveness Balancing Ability and Confidence GroupWork: Sorting the Symptoms
Group Assessment: Personal Report of Communication Apprehension (PRCA-24)
Verbal and Nonverbal Communication in Groups
Two Essential Tools Language and Meaning
Team Talk Language Difficulties Adapting to Language Differences
Improving Verbal Communication
Importance of Nonverbal Communication
Nonverbal Behavior
The Nonverbal Environment
Nonverbal Communication and Culture Creating a Supportive Communication
Climate Balancing Language and Nonverbal Behavior
GroupWork: Context, Context, Context
Group Assessment: Auditing Team Talk
Listening in Groups
The Challenge of Listening in Groups
Types of Listening Group
Roles and Listening
Improving Listening
Listening to Differences Taking
Notes in Groups
Self-Listening in Groups
Balanced Listening
GroupWork: Practice Paraphrasing
GroupAssessment: Shafir's Self-Listening Test
Conflict and Cohesion in Groups
Conflict in Groups
Constructive and Destructive Conflict
Conflict Styles
Conflict Management Strategies
Group Cohesion Adapting to Differences
Balancing Conflict and Cohesion
GroupWork: Win as Much as You Can Assessment: Ross-DeWine Conflict Management Message Style Instrument
Achieving Group Goals
Group Leadership
What Is Leadership?
Leadership and Power Becoming a Leader
Leadership Theories
The 4M Model of Leadership Effectiveness
Diversity and Leadership Balanced
Leadership GroupWork: The Least-Preferred Coworker Scale
GroupAssessment: Are You Ready to Lead?
Structured and Creative Problem Solving in Groups
Group Decision Making
The Need for Procedures
Structured Problem Solving
Creative Problem Solving
Problem-Solving Realities
Balanced Problem Solving
GroupWork: Game Building
Group Assessment: Problem-Solving Competencies
Argumentation in Groups
Why Argue? Argumentativeness
The Structure of an Argument
Presenting Your Arguments
Refuting Arguments
Adapting to Argumentative Styles
Argumentation and Emotional Intelligence
Balanced Argumentation
GroupWork: Got Water?
Assessment: Argumentativeness Scale
Goal Setting and Motivation in Groups
Goal Setting Member Motivation
Group Motivation Assessment and Feedback
Rewards and Punishment
Balancing Mission and Motivation
GroupWork: Your Guiding Motive
GroupAsssessment: Group Motivation Inventory
Participation Tools
Planning and Conducting Meetings Meetings, Meetings, Meet
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