Workplace by Design Mapping the High-Performance Workscape

by Becker, Franklin; Steele, Fritz

• ISBN13: 9780787900472
• ISBN10: 0787900478
• Edition: 1st
• Format: Paperback
• Copyright: 1995-05-02
• Publisher: Jossey-Bass

Summary

Create workspace that supports business strategiesSpace is an organization's second most valuable asset. Yet little attention is paid to how it supports the new ways in which today's organizations operate---teamwork, flattened hierarchies, telecommuting, collaborating across functions. Workplace by Design shows CEOs and managers alike how to put aside and rethink conventional, awkward notions of space utilization based on hierarchy and status--notions that pit people against each other in turf wars, tear apart teams, and tie up company cash. Using illustrative examples from Digital Equipment Corporation, Steelcase, and others, the authors show how team environments, non-territorial offices and other strategies can support business objectives, energize employees, and produce a more competitive organization.

Author Biography

FRANKLIN BECKER is director of the International Workplace Studies Program at Cornell University and president of Becker-Sims Associates, Inc. FRITZ STEELE was formerly on the faculty of Yale and Harvard Universities, and is a principal and founder of the Portsmouth Consulting Group.

Table of Contents

Preface	ix
The Authors	xv
PART ONE The Workplace as a Tool for Achieving Goals
Space: The Organization's Second Most Expensive Resource	3	(6)
Understanding Organizational Ecology	9	(18)
Rethinking Status, Identity, and Space	27	(21)
Designing to Accommodate Change	48	(16)
Making Space for Teamwork	64	(22)
Creating a Healthy Environment	86	(14)
Supporting Remote Work	100	(16)
Making Effective Use of Nonterritorial Offices	116	(20)
Developing an Integrated Workplace Strategy	136	(17)
PART TWO Putting Space to Work
Up-Front Planning: Launching a Vision-Driven Workplace	153	(19)
The Role of Leadership: Championing the Workplace Vision	172	(18)
Quality and Return on Investment: Spending Money Where It Will Make a Difference	190	(13)
Making It Happen: Turning Workplace Vision into Reality	203	(14)
References	217	(4)
Further Readings	221	(2)
Index	223