Workplace Skills and Professional Issues in Speech-Language Pathology

by Vinson, Betsy Partin, Ph.D.

• ISBN13: 9781597562034
• ISBN10: 1597562033
• eBook ISBN(s): 9781597567787
• Edition: 1st
• Format: Paperback
• Copyright: 2009-04-30
• Publisher: Plural Pub Inc
• More Book Details

Summary

Provides a guide to issues faced in the practice of speech-language pathology. Includes resume preparation, definitions of impairment, managed care plans, universal precautions against blood-borne pathogens, and case law with implications for SLPs in school-based settings. For speech-language pathologists. Softcover. DNLN: Speech-language Pathology.

Table of Contents

Preface	p. xv
Getting the Job	p. 1
Resume Preparation and Interviewing	p. 3
Introduction	p. 3
Resume Preparation	p. 3
Types of Resumes	p. 4
Essential Content of Resumes	p. 6
Personalized Cover Letters	p. 7
References	p. 8
The Interview: A Two-Way Fact-Finding Mission	p. 8
Preparing for the Interview	p. 9
In the Interview	p. 10
Questions the Interviewee Might Consider Asking	p. 16
After the Interview	p. 17
Thank-You Notes	p. 17
Summary	p. 18
References	p. 19
Things You Should Know	p. 21
Information to Know (WHO, Health Care 23 Reform, ASHA Documents, Workplace Settings, Malpractice and Liability)	p. 23
Introduction	p. 23
Definitions of Impairment, Disability, and Handicap as They Relate to Communication Disorders	p. 23
Definitions Related to ASHA	p. 27
Health Care Reform	p. 27
Managed Care Plans	p. 30
Malpractice	p. 37
Malpractice Versus Liability	p. 38
Strategies to Avoid Being the Subject of a Complaint	p. 39
Being Served a Summons	p. 39
Summary	p. 40
References	p. 40
	p. 42
	p. 43
	p. 44
Universal Precautions Against Blood-Borne Pathogens and Other Potentially Infectious Material	p. 47
Introduction	p. 47
Blood-Borne Pathogens	p. 49
Terminology	p. 49
Hepatitis B and Hepatitis B Vaccine	p. 51
Human Immunodeficiency Virus/Acquired Immunodeficiency Syndrome (HTV/AIDS)	p. 52
What Should Be in Training?	p. 52
Universal Precautions	p. 53
Personal Protective Equipment (PPE)	p. 54
Housekeeping	p. 54
Labels	p. 55
Exposure Prevention	p. 55
Exposure Management	p. 56
Special Concerns Related To Speech-Language Pathology	p. 57
Hand Washing	p. 58
Summary	p. 61
References	p. 61
Case Law That Had Implications for Speech-Language Pathologists in School-Based Settings	p. 63
The Ann Arbor Decision: Social Dialects (1979)	p. 63
Background Information	p. 63
The Players	p. 64
The Issue	p. 64
The Legal Process	p. 64
The Rulings	p. 64
Impacts of the Rulings	p. 65
Rowley v. Hendrick Hudson School District: The Rowley Standard (1982)	p. 66
Background Information	p. 66
The Players	p. 66
The Preliminaries	p. 66
The Issue	p. 67
The Legal Process	p. 61
Diana v. State Board of Education of California (1970)	p. 69
Background Information	p. 69
The Players	p. 69
The Issue	p. 69
The Legal Process	p. 69
The Conclusions	p. 69
Larry P. v. Wilson Riles (1972)	p. 70
Background Information	p. 70
The Players	p. 70
The Issu	p. 71
The Legal Process	p. 71
The Rulings	p. 71
Parc v. Pennsylvania (1972)	p. 72
Background Information	p. 72
The Players	p. 72
The Issue	p. 72
The Legal Process	p. 73
The Rulings	p. 73
Mills v. Board of Education (1972)	p. 73
Background Information	p. 73
The Players	p. 74
The Issue	p. 74
The Rulings	p. 74
Cruzan v. Director, Missouri Department of Health (1990	p. 75
Background Information	p. 75
The Players	p. 75
The Issue	p. 75
The Rulings	p. 75
Summary	p. 76
References	p. 76
Legislation Related to the Profession of Speech-Language Pathology	p. 77
Introduction	p. 77
Public Laws Enacted by the U.S. Congress with Regard to the Management of Handicapped Individuals (Table 5-1)	p. 77
Public Laws Affecting Educational Settings	p. 82
Public Law 333: Vocational Rehabilitation Amendments of 1965	p. 84
Public Law 89-750: The Elementary and Secondary Education Amendments of 1966	p. 85
Public Law 91-230: The Education of the Handicapped Act	p. 85
Public Law 93-380: Education Amendments of 1974 Section 513: Family Education Rights and Privacy Act (FERPA)	p. 86
Public Law 94-142: Education for All Handicapped Children Act (EAHCA) (1975)	p. 88
Public Law 99-457: The Education of the Handicapped Act Amendment of 1986	p. 93
Public Law 101-476: Individuals with Disabilities Education Act (IDEA) (1990)	p. 95
No Child Left Behind Act (NCLB)	p. 97
Health Care Legislation Impacting Delivery of SLP Services	p. 98
The Social Security Act of 1935	p. 98
Social Security Act Amendments of 1965	p. 99
Social Security Act Amendments of 1972	p. 99
Social Security Act Amendments of 1982	p. 100
Social Security Act Amendments of 1983	p. 100
Medicare Communication Disorders and Services Act (1984)	p. 100
Medicaid Reform	p. 101
U.S. Public Health Service Act (1944)	p. 101
Public Law 101-518: Section 4206 (Patient Self-Determination Act of 1990)	p. 103
Public Laws Affecting Employment of Persons with Disabilities	p. 104
Americans with Disabilities Act (Public Law 101-136)	p. 104
Technology-Related Assistance for Individuals with Disabilities Act Amendments of 1994 (Tech Act)	p. 107
Health Insurance Portability and Accountability Act (HIPAA)	p. 107
Summary	p. 114
References	p. 114
	p. 116
Ethics in Speech-Language Pathology	p. 121
What Is Ethics?	p. 121
Why Are There More Ethical Dilemmas in the Current Two Decades Than Previously?	p. 123
Model for Clinical Ethical Decision-Making	p. 124
When a Patient Disagrees with the Recommendations	p. 126
Clinician-Doctor Relationship	p. 127
Clinician-Patient Relationship	p. 128
What Happens if the Code of Ethics Is Violated?	p. 128
Reporting Abuse	p. 128
Abuse of the Elderly	p. 129
Abuse of Children	p. 130
Summary	p. 132
References	p. 134
	p. 135
Professional Standards	p. 141
CARF: Commission on Accreditation of Rehabilitation Facilities	p. 143
Condensed Steps to Accreditation (from the CARP standards manuals)	p. 145
The Joint Commission (Formerly Known as the Joint Commission on Accreditation of Healthcare Organizations [JCAHO])	p. 147
Position Statement: Helping Health Care Organizations Help Patients	p. 147
Contact Information	p. 150
National Committee for Quality Assurance	p. 151
Summary	p. 151
References	p. 152
	p. 153
Workplace Skills	p. 157
Clinical Decision-Making	p. 159
Introduction	p. 159
Steps to Minimize the Fear of Making Decisions	p. 159
When Scientific Evidence Does Not Exist to Help with Our Decision-Making	p. 161
Making the Decision	p. 163
Critical Pathways	p. 164
Evidence-Based Practice	p. 166
Framing the Clinical Question	p. 167
Finding the Evidence and Assessing the Evidence	p. 168
Decision Trees	p. 168
How to Make a Decision	p. 169
Ethical Decision-Making	p. 172
Clinical Decision-Making	p. 174
Factors That Can Interfere with Effective Decision-Making	p. 174
Is Your Decision the Right One?	p. 176
Summary	p. 176
References	p. 177
	p. 179
	p. 181
	p. 182
Goal Setting: Setting and Achieving Life Goals	p. 183
Thermodynamics and Goal Setting	p. 185
Rules for Achieving One's Goals	p. 185
Evaluate Your Motivators	p. 186
In Search of Self-Definition	p. 187
Flextactics	p. 188
Learn to Thrive on Risk	p. 188
Make Your Life an Open Book	p. 189
Use the Power of Visualization	p. 189
Create a Blueprint for Success	p. 190
Turn Obstacles into Opportunities	p. 190
Flex-Planning Ideas	p. 191
Summary	p. 191
References	p. 192
Counseling Patients and Caregivers Living with a Communication Disorder	p. 193
Introduction	p. 193
Patient Satisfaction	p. 195
Counseling	p. 196
Information Counseling	p. 197
Levels of Awareness	p. 198
The Grief Process	p. 199
Denial	p. 200
Guilt	p. 202
Depression	p. 202
Anger	p. 203
Bargaining	p. 205
Acceptance	p. 205
Counseling Interviews	p. 207
Effective Listening	p. 208
Concentration	p. 208
Active Participation	p. 208
Comprehension	p. 209
Objectivity	p. 209
Active Listening	p. 210
The Role of the Speech-Language Pathologist	p. 210
Sympathy and Empathy	p. 211
Intellectual Support	p. 212
Referrals	p. 213
Offer a Reasonable Overview of the Future	p. 213
Summary	p. 213
References	p. 214
The Supervisory Process	p. 217
Introduction	p. 217
The Purpose and Dimensions of Supervision	p. 217
An Analytical Dimension	p. 219
Supervision as a Collaborative and Cyclical Endeavor	p. 219
Five Components of the Supervisory Process	p. 220
Tasks of Supervision	p. 221
The Supervisory Conference	p. 225
Self-Supervision	p. 227
Self-Supervision Is on a Continuum of Three Stages	p. 228
Utilization and Supervision of Support Personnel	p. 229
The Supervisory Process-Providing Feedback	p. 230
Purposes of Performance Evaluation	p. 231
Summative Versus Formative Assessment	p. 231
Comparing Evaluative and Objective Feedback	p. 232
Guidelines for Giving Feedback	p. 234
Criteria for Effective Feedback	p. 235
Involving the Supervisee	p. 237
Comparing Oral and Written Feedback	p. 238
What Does the Business World Have to Say About Feedback?	p. 239
What Do Medical Educators Have to Say About Feedback?	p. 241
The Objective Narrative	p. 243
Summary	p. 244
References	p. 244
	p. 247
	p. 253
	p. 260
Leadership	p. 263
Introduction	p. 263
Shared Governance	p. 264
Climate of Trust	p. 265
Information Sharing	p. 265
Meaningful Participation	p. 265
Collective Decision-Making	p. 266
Protecting Divergent Views	p. 266
Redefining Roles	p. 266
Are Management and Leadership the Same Thing?	p. 266
Leadership Behaviors	p. 267
The Four Leadership Styles	p. 271
Transformational Leadership	p. 274
Transactional Leadership	p. 276
Transcendent Leadership	p. 276
Situational Leadership	p. 276
Path-Goal Leadership	p. 277
Summary	p. 278
References	p. 279
Time Management and Organizational Strategies	p. 281
The Paradox of Time	p. 282
Personal Management	p. 283
Three Main Ways That Time Gets Used Up	p. 286
Nine Tools and Rules of the Time Management Trade	p. 287
Myths About Time Management	p. 289
Organization	p. 291
Establishing One's Priorities	p. 291
Reasons to Be Organized	p. 292
What Do the Best Time Managers Do?	p. 293
Strategies Used by Practicing Speech-Language Pathologists	p. 293
Summary	p. 298
References	p. 298
	p. 299
Group Dynamics	p. 303
Strategies of Developing a Group	p. 305
Facilitative Communication Behaviors	p. 306
Behaviors That Hinder Communication	p. 307
Group Roles	p. 308
Work Roles	p. 308
Group Building and Maintenance Roles	p. 309
Egocentric Roles	p. 309
Suggestions for Conducting Small Group Discussions	p. 310
Team Task Analysis	p. 310
Summary	p. 311
References	p. 311
Professionalism and Conflict of Interest	p. 313
Professionalism Defined	p. 313
Authority	p. 315
Autonomy and Accountability	p. 316
Conflict of Interest Defined	p. 318
Summary	p. 320
References	p. 321
Conflict Resolution	p. 323
Introduction	p. 323
Setting the Stage for Dialogue	p. 323
Resolving Conflict	p. 325
Facing Disagreement or Conflict	p. 329
Summary	p. 339
References	p. 339
Stress and Burnout: How to Recognize It and How to Tackle It	p. 341
Introduction	p. 341
Personal Issues and Problems Due To Stress	p. 341
Dealing with Stress	p. 345
What Stressors Are Identified in Different Work Settings?	p. 350
Burnout	p. 356
Closing Remarks	p. 361
References	p. 361
Index	p. 363
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