Workshift Future-Proof Your Organization for the 21st Century

by Morwick, Jason; Bews, Robyn; Klein, Emily; Lorman, Tim

• ISBN13: 9781137337467
• ISBN10: 113733746X
• Format: Hardcover
• Copyright: 2013-12-17
• Publisher: Palgrave Macmillan

Summary

Workshift provides a detailed blueprint for organizations transitioning into the virtual workplace where employees are always connected, and work is no longer a destination. The intent is to provide practical lessons on why (and how) some organizations are further ahead, and what all organizations can learn to realize the potential of the virtual workplace. Specifically, Workshift will detail essential factors that determine success, including the following:

• Determining business drivers and measures of success
• Technology and organizational readiness gap assessments
• Developing a robust Workshift strategy
• Establishing buy-in and stakeholder management
• Creating a systematic approach to implementation and acceptance management
• Determining and monitoring success and individual and organizational metrics

Through a stimulating blend of case studies, research, storytelling, and smart thinking, Workshift offers a never-before-documented road map for taking organizations from awareness to adoption.

Author Biography

Jason M. Morwick is a full-time teleworker and writer who writes about teleworking, leading in the virtual workplace, and business-process improvement. He is co-author of the book Making Telework Work: Leading People and Leveraging Technology for High-Impact Results (Nicholas Brealey Publishing, 2009), a guide for managers and leaders on creating a case for telework and managing teleworkers. He has published in journals, magazines, and websites such as Quality Progress, Review of Business, Business Journal, Strategic HR Review, American Business Review, iSixSigma Magazine, and isixsigma.com. Jason is also the co-author of Gridiron Leadership: Winning Strategies and Breakthrough Tactics (Praeger, 2009) and contributing author to Six Sigma Software Quality Improvement (McGraw-Hill, 2011).

Robyn Bews is the creator, curator, and chief strategist of WORKshift, an initiative of Calgary Economic Development. As a result of Robyn's leadership, advocacy, and management, WORKshift has grown from Canada's first regional telework initiative to the de facto brand for all things related to flexible work in Canada.

Emily A. Klein is the founder of Flextime Global, LLC, a consulting and training business that helps organizations achieve success by implementing strategic workplace flexibility programs, strengthening virtual workplaces, and building high performing teams. As an accomplished strategy consultant, facilitator, and leader, Emily has worked with organizations across the public, private, and nonprofit sectors, including: the U.S. Army Medical Command, the Department of Education, the Department of Justice, Department of Veterans Affairs, the Defense Information Systems Agency, AT&T, and the Women's President's Association.

Tim Lorman brings 14 years of experience to assignments in alternative-workplace program design and implementation strategies, corporate work environment design and management, alternative workplace strategies, and space utilization data analysis. Tim is currently the Program Manager, Workplace and Facility Management Technology Implementation Solutions at Serco-NA.

Table of Contents

Acknowledgements
Introduction
Chapter 1: The Workshift Spectrum
Chapter 2: Investigate
Chapter 3: Discover
Chapter 4: Design
Chapter 5: Engage
Chapter 6: Launch
Chapter 7: Measure
Chapter 8: Leverage
Chapter 9: The Future of Workshift