Introduction to the 3.0 Expanded Edition | p. ix |
How the World Became Flat | |
While I Was Sleeping | p. 3 |
The Ten Forces That Flattened the World | p. 51 |
11/9/89 | |
8/9/95 | |
Work Flow Software | |
Uploading | |
Outsourcing | |
Offshoring | |
Supply-Chaining | |
Insourcing | |
In-forming | |
The Steroids | |
The Triple Convergence | p. 200 |
The Great Sorting Out | p. 233 |
America and the Flat World | |
America and Free Trade | p. 263 |
The Untouchables | p. 278 |
The Right Stuff | p. 308 |
The Quiet Crisis | p. 337 |
This Is Not a Test | p. 374 |
Developing Countries and the Flat World | |
The Virgin of Guadalupe | p. 403 |
Companies and the Flat World | |
How Companies Cope | p. 441 |
You and the Flat World | |
Globalization of the Local | p. 477 |
If It's Not Happening, It's Because You're Not Doing It | p. 489 |
What Happens When We All Have Dog's Hearing? | p. 515 |
Geopolitics and the Flat World | |
The Unflat World | p. 533 |
The Dell Theory of Conflict Prevention | p. 580 |
Conclusion: Imagination | |
11/9 Versus 9/11 | p. 607 |
Acknowledgments | p. 637 |
Index | p. 641 |
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Excerpted from The World Is Flat: A Brief History of the Twenty-First Century by Thomas L. Friedman
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