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9780932633163

Are Your Lights On?

by ;
  • ISBN13:

    9780932633163

  • ISBN10:

    0932633161

  • Format: Paperback
  • Copyright: 1990-03-01
  • Publisher: Dorset House
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List Price: $13.95

Summary

This powerful little book will make you a more effective problem solver. Anyone involved in product and systems development will appreciate this practical illustrated guide, which was first published in 1982 and has since become a cult classic!With their characteristic clarity and insight, authors Don Gause and Jerry Weinberg instruct on ways to improve your thinking power.Just follow this four-step process:* identify the true problem* determine the problem's owner* locate the problem's source* decide whether or not to solve itDesigned for anyone in industry or academe, the book conveys a message that will change the way you view the world.

Table of Contents

Preface xi
Part 1: WHAT IS THE PROBLEM?
A Problem
3(6)
Peter Pigeonhole Prepared a Petition
9(6)
What's Your Problem?
15(14)
Part 2: WHAT IS THE PROBLEM?
Billy Brighteyes Bests the Bidders
29(8)
Billy Bites his Tongue
37(3)
Billy Back to the Bidders
40(9)
Part 3: WHAT IS THE PROBLEM REALLY?
The Endless Chain
49(7)
Missing the Misfit
56(9)
Landing on the Level
65(8)
Mind Your Meaning
73(10)
Part 4: WHOSE PROBLEM IS IT?
Smoke Gets in Your Eyes
83(6)
The Campus that was all Spaced Out
89(7)
The Lights at the End of the Tunnel
96(9)
Part 5: WHERE DOES IT COME FROM?
Janet Jaworski Joggles a Jerk
105(5)
Mister Matczyszyn Mends the Matter
110(7)
Make-Works and Take-Credits
117(7)
Examinations and Other Puzzles
124(9)
Part 6: DO WE REALLY WANT TO SOLVE IT?
Tom Tireless Tinkers with Toys
133(11)
Patience Plays Politics
144(6)
A Priority Assignment
150

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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