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| At Your Service | |
| Contents | |
| May I introduce myself? function | |
| Greeting guests | |
| Introducing yourself | |
| Saying where people are from | |
| Making a short welcome speech | |
| What do you do? function | |
| Asking people about their jobs | |
| Talking about jobs and workplaces | |
| What time does the next train leave? function | |
| Asking about the time | |
| Telling the time | |
| Talking about timetables | |
| What kind of room would you like? function | |
| Making a room reservation | |
| Completing reservation details | |
| Requesting information politely | |
| Don't leave your bags on the bus function | |
| Giving instructions politely | |
| Is there a bank near here? function | |
| Giving and understanding directions | |
| Saying where things are | |
| Who's calling, please? function | |
| Answering the telephone politely | |
| Giving information politely | |
| Asking for information | |
| Taking a message | |
| Would you like a window seat? function | |
| Asking people to do things | |
| Understanding and dealing with tourists' requests | |
| How was your day? function | |
| Talking about the past | |
| Asking someone about their day | |
| Are you ready to order? function | |
| Greeting restaurant guests | |
| Taking orders | |
| Understanding orders | |
| How will you be paying? function | |
| Talking about money | |
| Asking about payment | |
| Changing money for someone | |
| We'll meet back here at three o'clock function | |
| Explaining plans and itineraries to a tour group | |
| Answering common questions asked by tourists | |
| Why don't you take the city bus tour? function | |
| Making suggestions and recommendations | |
| Describing tourist attractions | |
| Shall I send you a brochure? function | |
| Offering to help people | |
| Understanding and dealing with tourists' problems | |
| I look forward to hearing from you function | |
| Talking about experiences | |
| Asking and answering interview questions | |
| Tapescripts | |
| Multilingual word list | |
| Table of Contents provided by Publisher. All Rights Reserved. |
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The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.
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