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Preface | p. ix |
Acknowledgments | p. xi |
Introduction: Public Management in an Era of Complexity and Challenge | p. 1 |
A Symposium: In Government, Does Management Matter? | |
Introduction to Part I | p. 15 |
Different Public Managements? Implications of Structural Context in Hierarchies and Networks | p. 19 |
Is Silly Putty Manageable? Looking for the Links between Culture, Management, and Context | p. 33 |
Public Management, Administrative Leadership, and Policy Choice | p. 49 |
Methodological Frontiers in Understanding Public Management | |
Optimal Performance versus Risk Aversion: An Application of Substantively Weighted Analytical Techniques | p. 77 |
The Art of Partnering across Sectors: The Influence of Centrality Strategies of State R and D Projects | p. 97 |
Stories from the Front Lines of Public Management: Street-Level Workers as Responsible Actors | p. 109 |
Reform, Reinvention, Innovation, and Change | |
Making Sense of Change | p. 127 |
Local Heroes? Reinvention Labs in the Department of Defense | p. 153 |
Reforming State Social Services through Contracting: Linking Implementation and Organizational Culture | p. 173 |
Quasi Markets and Strategic Change in Public Organizations | p. 197 |
Models and Frameworks: New Approaches to Public Management | |
Organizational Configurations: Four Approaches to Public Sector Management | p. 217 |
Dissecting the Black Box: Toward a Model and Measures of Government Management Performance | p. 235 |
Concluding Perspectives | p. 253 |
Biographies of Authors | p. 261 |
Bibliography | p. 269 |
Index | p. 297 |
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