Discovering Computers 2005: A Gateway to Information, Complete

by Shelly, Gary B.; Cashman, Thomas J.; Vermaat, Misty E.

• ISBN13: 9780619255251
• ISBN10: 0619255250
• Edition: 1st
• Format: Paperback
• Copyright: 2004-02-20
• Publisher: Course Technology

Summary

For the past three decades, the Shelly Cashman Series? has effectively introduced computers to millions of students - consistently providing the highest quality, most up-to-date, and innovative materials in computer education. This new edition employs the proven Shelly Cashman approach to learning, presents fundamental computer concepts in a clear writing style, and includes extensive end-of-chapter exercises. The book?s visually appealing layout keeps students interested and allows them to receive the most interactive learning experience on computer concepts.

Table of Contents

Preface	xii
To the Student	xviii
Introduction to Computers
Objectives	3	(1)
A World of Computers	4	(2)
What is a Computer?	6	(1)
Data and Information	6	(1)
Information Processing Cycle	6	(1)
The Components of a Computer	7	(3)
Input Devices	7	(1)
Output Devices	8	(1)
System Unit	8	(1)
Storage Devices	8	(1)
Communications Devices	9	(1)
Why is a Computer So Powerful?	10	(1)
Speed	10	(1)
Reliability and Consistency	10	(1)
Accuracy	10	(1)
Storage	10	(1)
Communications	10	(1)
Networks and the Internet	10	(4)
The Internet	11	(3)
Computer Software	14	(4)
System Software	15	(1)
Application Software	16	(1)
Software Development	17	(1)
Categories of Computers	18	(1)
Personal Computers	18	(2)
Desktop Computers	19	(1)
Mobile Computers and Mobile Devices	20	(2)
Notebook Computers	20	(1)
Mobile Devices	21	(1)
Midrange Servers	22	(1)
Mainframes	23	(1)
Supercomputers	23	(1)
Elements of an Information System	24	(1)
Examples of Computer Usage	25	(8)
Home User	26	(2)
Small Office/Home Office User	28	(1)
Mobile User	29	(1)
Large Business User	30	(2)
Power User	32	(1)
Computer Applications in Society	33	(5)
Education	33	(1)
Finance	34	(1)
Government	34	(1)
Health Care	35	(1)
Science	36	(1)
Publishing	36	(1)
Travel	37	(1)
Industry	38	(1)
Chapter Summary	38	(1)
High-Tech Talk	39	(1)
Analog versus Digital: Making the Conversion	39	(1)
Companies on the Cutting Edge	40	(1)
Dell	40	(1)
palmOne	40	(1)
Technology Trailblazers	41	(1)
Bill Gates	41	(1)
Carly Fiorina	41	(1)
Chapter Review	42	(2)
Key Terms	44	(1)
Checkpoint	45	(3)
Learn It Online	48	(2)
Lab Exercises	50	(1)
Web Research	51	(16)
Timeline 2005: Milestones in Computer History	52	(15)
The Internet and World Wide Web
Objectives	67	(1)
The Internet	68	(1)
History of the Internet	68	(2)
Internet2	70	(1)
How the Internet Works	70	(5)
Connecting to the Internet	70	(1)
Access Providers	71	(2)
How Data Travels the Internet	73	(1)
Internet Addresses	74	(1)
The World Wide Web	75	(16)
Browsing the Web	75	(1)
Web Addresses	76	(1)
Navigating Web Pages	77	(1)
Searching for Information on the Web	78	(2)
Types of Web Sites	80	(3)
Multimedia on the Web	83	(7)
E-Commerce	90	(1)
Other Internet Services	91	(9)
E-Mail	91	(4)
FTP	95	(1)
Newsgroups and Message Boards	95	(2)
Mailing Lists	97	(1)
Chat Rooms	98	(1)
Instant Messaging	98	(2)
Netiquette	100	(1)
Web Publishing	100	(2)
Plan a Web Site	100	(1)
Analyze and Design a Web Site	100	(1)
Create a Web Site	100	(2)
Deploy a Web Site	102	(1)
Maintain a Web Site	102	(1)
Chapter Summary	102	(1)
High-Tech Talk	103	(1)
You Are One in a Few Billion (IP Addresses)	103	(1)
Companies on the Cutting Edge	104	(1)
Yahoo!	104	(1)
AOL	104	(1)
Technology Trailblazers	105	(1)
Tim Berners-Lee	105	(1)
Anita Brown	105	(1)
Chapter Review	106	(2)
Key Terms	108	(1)
Checkpoint	109	(3)
Learn It Online	112	(2)
Lab Exercises	114	(1)
Web Research	115	(16)
Guide to World Wide Web Sites and Searching Techniques	116	(15)
Application Software
Objectives	131	(1)
Application Software	132	(4)
The Role of System Software	133	(1)
Starting and Interacting with Application Software	134	(2)
Business Software	136	(14)
Developing a Document	138	(4)
Spreadsheet Software	142	(3)
Database Software	145	(1)
Presentation Graphics Software	146	(1)
Note Taking Software	147	(1)
Personal Information Managers	148	(1)
PDA Business Software	148	(1)
Software Suite	149	(1)
Project Management Software	149	(1)
Accounting Software	149	(1)
Graphics and Multimedia Software	150	(4)
Computer-Aided Design	151	(1)
Desktop Publishing Software (for the Professional)	151	(1)
Paint/Image Editing Software (for the Professional)	152	(1)
Video and Audio Editing Software	153	(1)
Multimedia Authoring Software	153	(1)
Web Page Authoring Software	154	(1)
Software for Home, Personal, and Educational Use	154	(6)
Software Suite (for Personal Use)	155	(1)
Personal Finance Software	155	(1)
Legal Software	156	(1)
Tax Preparation Software	156	(1)
Desktop Publishing Software (for Personal Use)	156	(1)
Paint/Image Editing Software (for Personal Use)	157	(1)
Clip Art/Image Gallery	158	(1)
Home Design/Landscaping Software	158	(1)
Educational and Reference Software	158	(1)
Entertainment Software	159	(1)
Application Software for Communications	160	(1)
Application Software on the Web	161	(2)
Application Service Providers	162	(1)
Web-Based Training	162	(1)
Learning Aids and Support Tools for Application Software	163	(1)
Chapter Summary	164	(1)
High-Tech Talk	165	(1)
Infection and Delivery: How Computer Viruses Work	165	(1)
Companies on the Cutting Edge	166	(1)
Microsoft	166	(1)
Apple Computer	166	(1)
Technology Trailblazers	167	(1)
Dan Bricklin	167	(1)
Masayoshi Sun	167	(1)
Chapter Review	168	(2)
Key Terms	170	(1)
Checkpoint	171	(3)
Learn it Online	174	(2)
Lab Exercises	176	(1)
Web Research	177	(2)
The Components of the System Unit
Objectives	179	(1)
The System Unit	180	(3)
The Motherboard	182	(1)
Processor	183	(8)
The Arithmetic Logic Unit	184	(1)
Machine Cycle	184	(1)
Registers	185	(1)
The System Clock	185	(1)
Comparison of Personal Computer Processors	186	(2)
Processor Installation and Upgrades	188	(2)
Heat Sinks and Heat Pipes	190	(1)
Coprocessors	190	(1)
Parallel Processing	190	(1)
Data Representation	191	(2)
Memory	193	(8)
Ram	195	(3)
Cache	198	(1)
ROM	198	(1)
Flash Memory	199	(1)
CMOS	200	(1)
Memory Access Times	200	(1)
Expansion Slots and Adapter Cards	201	(2)
PC Cards and Flash Memory Cards	202	(1)
Ports and Connectors	203	(5)
Serial Ports	205	(1)
Parallel Ports	205	(1)
USB Ports	206	(1)
Special-Purpose Ports	206	(2)
Buses	208	(2)
Expansion Bus	209	(1)
Bays	210	(1)
Power Supply	211	(1)
Mobile Computers and Devices	211	(2)
Putting it All Together	213	(1)
Chapter Summary	214	(1)
High-Tech Talk	215	(1)
Genius of Memory: Transistors, Capacitors, and Electricity	215	(1)
Companies on the Cutting Edge	216	(1)
Intel	216	(1)
AMD	216	(1)
Technology Trailblazers	217	(1)
Jack Kilby	217	(1)
Gordon Moore	217	(1)
Chapter Review	218	(2)
Key Terms	220	(1)
Checkpoint	221	(3)
Learn It Online	224	(2)
Lab Exercises	226	(1)
Web Research	227	(2)
Input
Objectives	229	(1)
What is Input?	230	(2)
What are Input Devices?	232	(1)
The Keyboard	232	(3)
Keyboard Connections	234	(1)
Keyboard Ergonomics	234	(1)
Pointing Devices	235	(1)
Mouse	235	(3)
Mouse Types	235	(1)
Using a Mouse	236	(2)
Other Pointing Devices	238	(4)
Trackball	238	(1)
Touchpad	238	(1)
Pointing Stick	238	(1)
Joystick and Wheel	239	(1)
Light Pen	239	(1)
Touch Screen	240	(1)
Stylus, Digital Pen, and Cursor	240	(2)
Voice Input	242	(2)
Audio Input	243	(1)
Input for PDAs, Tablet PCs, and Smart Phones	244	(3)
PDAs	244	(1)
Tablet PCs	245	(1)
Smart Phones	246	(1)
Digital Cameras	247	(3)
Digital Camera Quality	249	(1)
Video Input	250	(2)
PC Video Cameras	250	(1)
Web Cams	251	(1)
Video Conferencing	251	(1)
Scanners and Reading Devices	252	(4)
Optical Scanner	252	(2)
Optical Readers	254	(1)
Bar Code Reader	255	(1)
Primary Market	256	(2)
MICR Reader	257	(1)
Data Collection Devices	257	(1)
Terminals	258	(2)
Point-of-Sale Terminals	258	(1)
Automated Teller Machines	259	(1)
Smart Displays	259	(1)
Biometric Input	260	(2)
Putting it all Together	262	(1)
Input Devices for Physically Challenged Users	263	(1)
Chapter Summary	264	(1)
High-Tech Talk	265	(1)
Input without Wires	265	(1)
Companies on the Cutting Edge	266	(1)
Logitech	266	(1)
Nokia	266	(1)
Technology Trailblazers	267	(1)
Douglas Engelbart	267	(1)
Don Wetzel	267	(1)
Chapter Review	268	(2)
Key Terms	270	(1)
Checkpoint	271	(3)
Learn It Online	274	(2)
Lab Exercises	276	(1)
Web Research	277	(14)
PDA Application Software	278	(13)
Output
Objectives	291	(1)
What is Output?	292	(2)
Display Devices	294	(1)
CRT Monitors	294	(5)
CRT Monitor Ergonomics	295	(1)
Quality of a CRT Monitor	295	(2)
Video Cards and CRT Monitors	297	(2)
Flat-Panel Displays	299	(4)
LCD Monitors and Screens	299	(1)
LCD Technology	300	(1)
LCD Quality	301	(1)
Video Cards and LCD Monitors	301	(1)
Gas Plasma Monitors	302	(1)
Televisions and HDTVs	302	(1)
Printers	303	(10)
Impact Printers	304	(1)
Nonimpact Printers	305	(1)
Ink-Jet Printers	305	(2)
Photo Printers	307	(2)
Laser Printers	309	(1)
Thermal Printers	310	(1)
Mobile Printers	311	(1)
Label and Postage Printers	311	(1)
Plotters and Large-Format Printers	312	(1)
Wireless Printing	312	(1)
Speakers and Headsets	313	(2)
Other Output Devices	315	(3)
Fax Machines and Fax Modems	315	(1)
Multifunction Peripherals	316	(1)
Data Projectors	316	(1)
Force-Feedback Joysticks and Wheels	317	(1)
Putting it all Together	318	(1)
Output Devices for Physically Challenged Users	319	(1)
Chapter Summary	320	(1)
High-Tech Talk	321	(1)
Sound Cards: Creating Music to Your Ears	321	(1)
Companies on the Cutting Edge	322	(1)
Hewlett-Packard	322	(1)
RealNetworks	322	(1)
Technology Trailblazers	323	(1)
Donna Dubinsky	323	(1)
Heidi Van Arnem	323	(1)
Chapter Review	324	(2)
Key Terms	326	(1)
Checkpoint	327	(3)
Learn It Online	330	(2)
Lab Exercises	332	(1)
Web Research	333	(14)
Digital Imaging and Video Technology	334	(13)
Storage
Objectives	347	(1)
Storage	348	(3)
Floppy Disks	351	(3)
Floppy Disk Drives	352	(1)
Characteristics of a Floppy Disk	353	(1)
Care of Floppy Disks	354	(1)
Zip Disks	354	(1)
Hard Disks	355	(6)
Characteristics of a Hard Disk	356	(3)
External and Removable Hard Disks	359	(1)
Hard Disk Controllers	359	(1)
Maintaining Data Stored on a Hard Disk	360	(1)
Internet Hard Drives	360	(1)
CDs and DVDs	361	(8)
Characteristics of CDs and DVDs	361	(1)
Care of CDs and DVDs	362	(1)
CD-ROMs	363	(1)
Picture CDs and PhotoCDs	364	(1)
CD-Rs and CD-RWs	365	(1)
DVD-ROMs	366	(2)
DVD+RW and Other DVD Variations	368	(1)
Tape	369	(1)
PC Cards	370	(1)
Miniature Mobile Storage Media	371	(3)
USB Flash Drives	373	(1)
Smart Cards	373	(1)
Microfilm and Microfiche	374	(1)
Enterprise Storage	375	(1)
Putting it all Together	375	(1)
Chapter Summary	375	(2)
High-Tech Talk	377	(1)
Disk Formatting and File Systems	377	(1)
Companies on the Cutting Edge	378	(1)
Kingston	378	(1)
EMC	378	(1)
Technology Trailblazers	379	(1)
Al Shugart	379	(1)
Mark Dean	379	(1)
Chapter Review	380	(2)
Key Terms	382	(1)
Checkpoint	383	(3)
Learn It Online	386	(2)
Lab Exercises	388	(1)
Web Research	389	(2)
Operating Systems and Utility Programs
Objectives	391	(1)
System Software	392	(1)
Operating Systems	392	(2)
Operating System Functions	394	(11)
Starting a Computer	394	(4)
Providing a User Interface	398	(1)
Managing Programs	399	(1)
Managing Memory	400	(1)
Scheduling Jobs	401	(1)
Configuring Devices	402	(1)
Establishing an Internet Connection	403	(1)
Monitoring Performance	404	(1)
Providing File Management and Other Utilities	404	(1)
Controlling a Network	404	(1)
Administering Security	404	(1)
Operating System Utility Programs	405	(4)
File Manager	406	(1)
Image Viewer	406	(1)
Uninstaller	406	(1)
Disk Scanner	407	(1)
Disk Defragmenter	407	(1)
Diagnostic Utility	408	(1)
Backup Utility	408	(1)
Screen Saver	408	(1)
Types of Operating Systems	409	(1)
Stand-Alone Operating Systems	410	(5)
DOS	410	(1)
Windows XP	410	(3)
Mac OS X	413	(1)
Unix	413	(1)
Linux	414	(1)
Network Operating Systems	415	(1)
NetWare	415	(1)
Windows Server 2003	415	(1)
Unix	415	(1)
Linux	416	(1)
Solaris	416	(1)
Embedded Operating Systems	416	(2)
Windows CE .NET	416	(1)
Windows Mobile 2003	417	(1)
Palm OS	417	(1)
Symbian OS	417	(1)
Stand-Alone Utility Programs	418	(2)
Antivirus Programs	418	(1)
Personal Firewalls	419	(1)
File Compression	419	(1)
Personal Computer Maintenance	420	(1)
Chapter Summary	420	(1)
High-Tech Talk	421	(1)
Windows XP: Taking Control with the Command Prompt	421	(1)
Companies on the Cutting Edge	422	(1)
Red Hat	422	(1)
Network Associates	422	(1)
Technology Trailblazers	423	(1)
Linus Torvalds	423	(1)
Steve Jobs	423	(1)
Chapter Review	424	(2)
Key Terms	426	(1)
Checkpoint	427	(3)
Learn It Online	430	(2)
Lab Exercises	432	(1)
Web Research	433	(26)
Buyer's Guide 2005: How to Purchase, Install, and Maintain a Personal Computer	434	(25)
Communications and Networks
Objectives	459	(1)
Communications	460	(3)
Analog and Digital Communications	461	(2)
Uses of Computer Communications	463	(6)
Internet Telephony	464	(1)
Internet Printing	464	(1)
Web Services	464	(1)
Collaboration	465	(1)
Groupware	466	(1)
Public Internet Access Points	466	(1)
Cybercafes	466	(1)
Global Positioning System	466	(2)
Voice Mail	468	(1)
Wireless Messaging Services	468	(1)
Networks	469	(9)
LANs, MANs, and WANs	471	(1)
Network Architectures	472	(2)
Network Topologies	474	(1)
Network Communications Technologies	475	(1)
Ethernet	475	(1)
Token Ring	475	(1)
TCP/IP	476	(1)
802.11	476	(1)
Bluetooth	476	(1)
IrDA	476	(1)
RFID	477	(1)
WAP	477	(1)
Intranets	478	(1)
Communications Software	478	(2)
Communications Over the Telephone Network	480	(2)
Dial-Up Lines	480	(1)
Dedicated Lines	481	(1)
ISDN Lines	481	(1)
DSL	481	(1)
T-carrier Lines	482	(1)
ATM	482	(1)
Communications Devices	482	(5)
Dial-Up Modems	483	(1)
ISDN and DSL Modems	484	(1)
Cable Modems	484	(1)
Network Cards	485	(1)
Wireless Access Points	485	(1)
Routers	486	(1)
Connecting Networks	486	(1)
Home Networks	487	(2)
Wired Home Networks	487	(1)
Wireless Home Networks	487	(2)
Communications Channel	489	(1)
Physical Transmission Media	490	(1)
Twisted-Pair Cable	490	(1)
Coaxial Cable	490	(1)
Fiber-Optic Cable	491	(1)
Wireless Transmission Media	491	(3)
Infrared	492	(1)
Broadcast Radio	492	(1)
Cellular Radio	492	(2)
Communications Satellite	494	(1)
Chapter Summary	494	(1)
High-Tech Talk	495	(1)
How Network Communications Work	495	(1)
Companies on the Cutting Edge	496	(1)
Sun	496	(1)
Qualcomm	496	(1)
Technology Trailblazers	497	(1)
Esther Dyson	497	(1)
Robert Metcalfe	497	(1)
Chapter Review	498	(2)
Key Terms	500	(1)
Checkpoint	501	(3)
Learn It Online	504	(2)
Lab Exercises	506	(1)
Web Research	507	(8)
A World Without Wires	508	(7)
Database Management
Objectives	515	(1)
Data and Information	516	(3)
Data Integrity	517	(1)
Qualities of Valuable Information	518	(1)
The Hierarchy of Data	519	(3)
Characters	519	(1)
Fields	519	(1)
Records	520	(1)
Files	521	(1)
Maintaining Data	522	(3)
Adding Records	522	(1)
Changing Records	523	(1)
Deleting Records	524	(1)
Validating Data	524	(1)
File Processing Versus Databases	525	(3)
File Processing Systems	525	(1)
The Database Approach	526	(2)
Database Management Systems	528	(6)
Data Dictionary	528	(2)
File Retrieval and Maintenance	530	(2)
Data Security	532	(1)
Backup and Recovery	533	(1)
Relational, Object-Oriented, and Multidimensional Databases	534	(4)
Relational Databases	534	(2)
Object-Oriented Databases	536	(1)
Multidimensional Databases	537	(1)
Web Databases	538	(2)
Database Administration	540	(2)
Database Design Guidelines	540	(1)
Role of the Database Analysts and Administrators	541	(1)
Role of the Employee as a User	541	(1)
Chapter Summary	542	(1)
High-Tech Talk	543	(1)
Normalization: The Key to Organizing Data Efficiently	543	(1)
Companies on the Cutting Edge	544	(1)
Sybase	544	(1)
Oracle	544	(1)
Technology Trailblazers	545	(1)
E.F. Codd	545	(1)
Larry Ellison	545	(1)
Chapter Review	546	(2)
Key Terms	548	(1)
Checkpoint	549	(3)
Learn It Online	552	(2)
Lab Exercises	554	(1)
Web Research	555	(12)
E-Commerce 2005: A Revolution in Merchandising	556	(11)
Computers and Society, Security, Privacy, and Ethics
Objectives	567	(1)
Computer Security Risks	568	(1)
Computer Viruses, Worms, and Trojan Horses	569	(4)
Safeguards against Computer Viruses, Worms, and Trojan Horses	570	(3)
Unauthorized Access and Use	573	(6)
Safeguards against Unauthorized Access and Use	574	(1)
Firewalls	574	(2)
Intrusion Detection Software	576	(1)
Access Controls and Audit Trails	576	(3)
Hardware Theft and Vandalism	579	(1)
Safeguards against Hardware Theft and Vandalism	579	(1)
Software Theft	580	(2)
Safeguards against Software Theft	580	(2)
Information Theft	582	(2)
Safeguards against Information Theft	582	(2)
System Failure	584	(2)
Safeguards against System Failure	584	(2)
Backing Up --- the Ultimate Safeguard	586	(1)
Internet Security Risks	586	(3)
Denial of Service Attacks	587	(1)
Securing Internet Transactions	587	(1)
Securing E-Mail Messages	588	(1)
Ethics and Society	589	(2)
Information Accuracy	590	(1)
Intellectual Property Rights	590	(1)
Codes of Conduct	591	(1)
Information Privacy	591	(7)
Electronic Profiles	592	(1)
Cookies	593	(2)
Spyware	595	(1)
Spam	595	(1)
Privacy Laws	596	(1)
Employee Monitoring	597	(1)
Content Filtering	597	(1)
Health Concerns of Computer Use	598	(4)
Computers and Health Risks	598	(2)
Ergonomics and Workplace Design	600	(1)
Computer Addiction	601	(1)
Green Computing	601	(1)
Chapter Summary	602	(1)
High-Tech Talk	603	(1)
The Key(s) to Making Encryption Work	603	(1)
Companies on the Cutting Edge	604	(1)
Symantec	604	(1)
AuthenTec	604	(1)
Technology Trailblazers	605	(1)
Donn Parker	605	(1)
Clifford Stoll	605	(1)
Chapter Review	606	(2)
Key Terms	608	(1)
Checkpoint	609	(3)
Learn It Online	612	(2)
Lab Exercises	614	(1)
Web Research	615	(4)
Information System Development
Objectives	619	(1)
What is the System Development Cycle?	620	(6)
Phases in the System Development Cycle	620	(1)
Guidelines for System Development	621	(1)
Who Participates in the System Development Cycle?	622	(1)
Project Management	623	(1)
Feasibility Assessment	624	(1)
Documentation	625	(1)
Data and Information Gathering Techniques	625	(1)
What Initiates the System Development Cycle?	626	(3)
Planning Phase	629	(1)
Analysis Phase	630	(9)
The Preliminary Investigation	630	(1)
Preliminary Investigation at Net Street Cafe	631	(1)
Detailed Analysis	631	(1)
Process Modeling	632	(3)
Object Modeling	635	(2)
The System Proposal	637	(2)
Design Phase	639	(5)
Acquiring Necessary Hardware and Software	639	(1)
Identifying Technical Specifications	639	(1)
Soliciting Vendor Proposals	640	(1)
Testing and Evaluating Vendor Proposals	641	(1)
Making a Decision	641	(1)
Hardware Acquisition at Net Street Cafe	641	(1)
Detailed Design	642	(1)
Prototyping	643	(1)
Case Tools	643	(1)
Quality Review Techniques	644	(1)
Implementation Phase	644	(3)
Develop Programs	645	(1)
Install and Test the New System	645	(1)
Train Users	645	(2)
Implementation at Net Street Cafe	647	(1)
Support Phase	647	(1)
Support at Net Street Cafe	648	(1)
Chapter Summary	648	(1)
High-Tech Talk	649	(1)
Benchmarking: Testing Performance through Calculations	649	(1)
Companies on the Cutting Edge	650	(1)
Computer Associates	650	(1)
PeopleSoft	650	(1)
Technology Trailblazers	651	(1)
Ed Yourdon	651	(1)
Tom DeMarco	651	(1)
Chapter Review	652	(2)
Key Terms	654	(1)
Checkpoint	655	(3)
Learn It Online	658	(2)
Lab Exercises	660	(1)
Web Research	661	(2)
Programming Languages and Program Development
Objectives	663	(1)
Computer Programs and Programming Languages	664	(1)
Low-Level Languages	665	(1)
Procedural Languages	666	(3)
Basic	668	(1)
Cobol	668	(1)
C	669	(1)
Object-Oriented Programming Languages	669	(5)
C++	670	(1)
Java	670	(1)
Visual Programming Languages	671	(1)
Visual Studio .NET 2003	672	(1)
Delphi	673	(1)
PowerBuilder	674	(1)
Nonprocedural Languages and Program Development Tools	674	(4)
RPG	674	(1)
4GLS	675	(1)
Application Generators	675	(1)
Macros	676	(2)
Web Page Development	678	(6)
HTML	678	(1)
Scripts, Applets, Servlets, and ActiveX Controls	679	(2)
Scripting Languages	681	(1)
Dynamic HTML	682	(1)
XHTML, XML, and WML	682	(1)
Web Page Authoring Software	683	(1)
Multimedia Program Development	684	(1)
Other Programming Languages	684	(2)
The Program Development Cycle	686	(1)
What Initiates the Program Development Cycle?	686	(1)
Step 1 -- Analyze Requirements	687	(1)
Step 2 -- Design Solution	688	(6)
Structured Design	688	(1)
Object-Oriented Design	689	(1)
Control Structures	690	(2)
Design Tools	692	(2)
Step 3 -- Validate Design	694	(1)
Step 4 -- Implement Design	695	(1)
Extreme Programming	695	(1)
Step 5 -- Test Solution	696	(2)
Step 6 -- Document Solution	698	(1)
Chapter Summary	698	(1)
High-Tech Talk	699	(1)
Extending the Web Using XML	699	(1)
Companies on the Cutting Edge	700	(1)
Macromedia	700	(1)
Borland	700	(1)
Technology Trailblazers	701	(1)
Dennis Ritchie	701	(1)
James Gosling	701	(1)
Chapter Review	702	(2)
Key Terms	704	(1)
Checkpoint	705	(3)
Learn It Online	708	(2)
Lab Exercises	710	(1)
Web Research	711	(2)
Enterprise Computing
Objectives	713	(1)
What is Enterprise Computing?	714	(5)
Organizational Structure of an Enterprise	716	(1)
Levels of Users	717	(1)
How Managers Use Information	718	(1)
Information Systems in the Enterprise	719	(14)
Information Systems within Functional Units	720	(5)
General Purpose Information Systems	725	(5)
Integrated Information Systems	730	(3)
Enterprise-Wide Technologies	733	(5)
Portals	733	(1)
EDI	734	(1)
Data Warehouses	734	(1)
Extranets	735	(1)
Web Services	735	(1)
Workflow	736	(1)
Virtual Private Network	737	(1)
The E-Retailing Market Sector	738	(1)
Other E-Commerce Market Sectors on the Web	738	(3)
Finance	739	(1)
Entertainment and Media	740	(1)
Travel	740	(1)
Health	740	(1)
Other Business Services	741	(1)
Enterprise Hardware	741	(6)
RAID	742	(1)
Network Attached Storage and Storage Area Networks	743	(1)
Enterprise Storage Systems	744	(1)
Blade Servers	745	(1)
High-Availability Systems	745	(1)
Scalability	746	(1)
Interoperability	746	(1)
Backup Procedures and Security	747	(3)
Disaster Recovery Plan	748	(1)
Security in the Enterprise	749	(1)
Developing a Computer Security Plan	749	(1)
Chapter Summary	750	(1)
High-Tech Talk	751	(1)
Neural Networks: Learning from Experience	751	(1)
Companies on the Cutting Edge	752	(1)
SAP	752	(1)
IBM	752	(1)
Technology Trailblazers	753	(1)
Tom Siebel	753	(1)
Jim Clark	753	(1)
Chapter Review	754	(2)
Key Terms	756	(1)
Checkpoint	757	(3)
Learn It Online	760	(2)
Lab Exercises	762	(1)
Web Research	763	(2)
Computer Careers and Certification
Objectives	765	(1)
The Computer Industry	766	(1)
Careers in the Computer Industry	767	(5)
Computer Careers in General Business and Government Organizations	767	(1)
The Computer Equipment Industry	768	(1)
The Computer Software Industry	769	(1)
Computer Careers in the Service and Repair Industry	770	(1)
Computer Careers in Sales	770	(1)
The Computer Education and Training Industry	771	(1)
Consulting in the Computer Industry	771	(1)
Working in an it Department	772	(2)
Preparing for a Career in the Computer Industry	774	(6)
Choosing the Right Course of Study	774	(2)
Attending a Trade School	776	(1)
Searching for Computer-Related Jobs	776	(2)
Planning for Career Development	778	(1)
Professional Organizations	778	(1)
Professional Growth and Continuing Education	779	(1)
Computer Publications	780	(1)
Certification	780	(6)
Certification Benefits	781	(2)
Choosing a Certification	783	(1)
Preparing for Certification	784	(1)
Certification Examinations	785	(1)
A Guide to Certification	786	(4)
Application Software Certifications	786	(1)
Operating System Certifications	786	(1)
Programming Certifications	787	(1)
Hardware Certifications	788	(1)
Networking Certifications	788	(1)
Internet Certifications	789	(1)
Database System Certifications	789	(1)
Chapter Summary	790	(1)
High-Tech Talk	791	(1)
Magnetic Motion Capture: Making the Game	791	(1)
Companies on the Cutting Edge	792	(1)
Monster	792	(1)
Cisco	792	(1)
Technology Trailblazers	793	(1)
Steve Ballmer	793	(1)
Steve Wozniak	793	(1)
Chapter Review	794	(2)
Key Terms	796	(1)
Checkpoint	797	(3)
Learn It Online	800	(2)
Lab Exercises	802	(1)
Web Research	803	(1)
Trends 2005: A Look to the Future	804
APPENDIX A Making Use of the Web
That's Entertainment	2	(2)
Get Packing!	4	(2)
Ka-Ching, Ka-Ching	6	(2)
Look It Up	8	(2)
Going Once, Going Twice	10	(2)
Stamp of Approval	12	(2)
Cybermall Mania	14	(2)
What's News?	16	(2)
Yearn to Learn	18	(2)
E = MC2	20	(2)
The Fate of the Environment	22	(2)
No Pain, All Gain	24	(2)
Search and Ye Shall Find	26	(2)
In Search of the Perfect Job	28	(2)
Find Some Culture	30	(3)
APPENDIX B Coding Schemes and Number Systems
Coding Schemes	33	(1)
Number Systems	34	(3)
APPENDIX C Computer Acronyms
Computer Acronyms	37
Glossary/Index	1	(28)
Photo Credits	29