Essentials of Human Communication

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  • Edition: 6th
  • Format: Paperback
  • Copyright: 2008-01-01
  • Publisher: Allyn & Bacon
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This top-selling book presents the fundamental skills of interpersonal, small group, and public communication, emphasizing the areas of human communication skills, cultural awareness, listening, critical thinking, ethics, power and empowerment, media literacy, and computer-mediated communication. Essentials of Human Communication fills the need for a brief, interesting, but serious book that places a strong focus on skill development. In-text features and the text itself highlight the application of human communication skills to the real world and to the workplace.

Table of Contents

Foundations of Human Communication
The Essentials of Human Communication
Human Communication
Communication Models and Concepts
Principles of Communication Culture and Human Communication
Skill Development Experiences
Distinguishing Content from Relationship Messages
Making Cultural Beliefs Mindful
Featured Boxes Listen to This: Listening to Communicate
Communicating Ethically: Approaching Ethics Media Literacy: What Is Media Literacy?
The Self and Perception
The Self in Human Communication Self-Disclosure Perception
Skill Development Experiences
Revealing Yourself
Taking Anothers Perspective
Featured Boxes Listen to This: Listening to Others Perceptions Communicating Ethically: Information Ethics Media Literacy: Who Are the Media?
Listening in Human Communication
The Importance of Listening: Task and Relationship Benefits Stages of Listening Styles of Effective Listening
Listening Differences: Culture and Gender Skill Development Experiences
Paraphrasing for Understanding Regulating
Your Listening Perspective
Featured Boxes Listen to This: Listening to the Emotions of Others Communicating Ethically: Listening Ethically Media Literacy: Essential Principles of Media Literacy Listening
Verbal Messages Principles of Verbal Messages
Disconfirmation and Confirmation
Using Verbal Messages Effectively Skill Development
Experiences Confirming, Rejecting, and Disconfirming
Talking in E-Prime
Featured Boxes Listen to This: Listening without Prejudice Communicating Ethically: Communicating in Cyberspace Media Literacy: Hate Speech
Nonverbal Messages
The Functions of Nonverbal Communication
The Channels of Nonverbal Communication Culture, Gender, and Nonverbal Communication Skill Development Experiences
Selecting Seats at the Company Meeting Expressing Praise and Criticism
Featured Boxes Listen to This: Listening with Nonverbals Communicating Ethically: Communication Silence Media Literacy: The Spiral of Silence
Contexts of Human Communication
Interpersonal Communication, Conversation, and Relationships Conversation Principles of Conversation
The Stages of Interpersonal Relationships
Interpersonal Relationship
Types Theories of Interpersonal Communication and Relationships Culture, Technology, Work, and Relationships
Skill Development Experiences Opening and Closing Conversations
Formulating Apologies
Featured Boxes Listen to This: Listening to Stage Talk Communicating Ethically: Censoring Messages and Relationships Media Literacy: Parasocial Relationships
Managing Interpersonal Conflict
What Is Interpersonal Conflict?
Principles of Conflict
Conflict Management Strategies
Skill Development Experiences
Generating WinWin Solutions
Early Conflict Resolution
Featured Boxes Listen to This: Listening to Messages in Conflict Communicating Ethically: Ethical Fighting Media Literacy: Cultivation Theory
Small Group Communication
The Small Group
Brainstorming Groups
Information-Sharing Groups
Problem-Solving Groups
Skill Development
Experiences Brainstorming
Solving Problems in Groups
Featured Boxes Listen
Table of Contents provided by Publisher. All Rights Reserved.

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