The Global Etiquette Guide to Europe Everything You Need to Know for Business and Travel Success

by Foster, Dean

• ISBN13: 9780471318668
• ISBN10: 0471318663
• Edition: 1st
• Format: Paperback
• Copyright: 2000-05-25
• Publisher: Wiley

Summary

Ideal for Everyone from Global Executives to Globe-Hopping Tourists Did you know that in Switzerland, a kiss on the cheek can be either expected-or deeply offensive? If you don't want to share in after-dinner drinks in Hungary, you'd better have a good excuse-like doctor's orders? Just as customs vary greatly between Europe and Australia, so do they vary among the diverse nations of Europe. What is proper and expected in France, for example, may be a deal-breaker in Sweden. The Global Etiquette Guide to Europe will familiarize you with the customs, habits, tastes, and mores of every key European nation-nearly forty in all-and help you guarantee the mutual respect and acceptance that are vital for keeping every international business relationship agreeable, effective, and successful.

Author Biography

DEAN FOSTER, former director of Berlitz International, Cross-Cultural Division Worldwide, is currently Senior Vice President of Global Intercultural Services, Windham International, in New York City. One of the world’s leading cross-cultural experts, he has consulted with most major Fortune 500 companies, is a frequent presenter at international professional conferences, and is featured often on radio and television.

Table of Contents

Preface	vii
Introduction: Why Getting It Right around the World Is So Important	1	(8)
Part One Western Europe No Elbows or American Cheese, Please!	9	(370)
The Anglo-Celtic Cultures: England	11	(20)
The Anglo-Celtic Cultures: Ireland, Scotland, and Wales	31	(18)
Ireland	31	(16)
Scotland and Wales	47	(2)
The Frankish Cultures: France	49	(21)
The Germanic Cultures: Germany	70	(19)
The Germanic Cultures: Austria	89	(5)
The Germanic-Latin Cultures: Switzerland	94	(9)
The Benelux Cultures: Belgium and Luxembourg	103	(15)
Belgium	103	(14)
Luxembourg	117	(1)
The Benelux Cultures: The Netherlands	118	(15)
The Nordic Cultures: Sweden	133	(17)
The Nordic Cultures: Norway and Denmark	150	(10)
Norway	150	(5)
Denmark	155	(5)
The Nordic Cultures: Finland	160	(11)
The Baltic Cultures: Estonia, Latvia, and Lithuania	171	(4)
Part Two Mediterranean Europe
Conquistadores, Contessas, and Communitas	175	(2)
The Iberian Cultures: Spain	177	(20)
The Iberian Cultures: Portugal	197	(17)
The Mediterranean Cultures: Italy	214	(21)
The Mediterranean Cultures: Greece	235	(20)
Part Three Central and Eastern Europe
Chivalry, Slivovitz, and Slavs	255	(2)
The Central European Cultures: Poland	257	(17)
The Central European Cultures: The Czech Republic and Slovakia	274	(19)
The Central European Cultures: Hungary	293	(19)
The Eastern European Cultures: Romania and Moldova	312	(18)
Romania	312	(17)
Moldova	329	(1)
The Eastern European Cultures: The Southern Slavs (Slovenia, Croatia, Serbia, Bosnia, Montenegro, Macedonia, Albania, and Bulgaria)	330	(20)
The Eastern European Cultures: Russia	350	(22)
The Eastern European Cultures: Ukraine and Belarus	372	(7)
Ukraine	372	(6)
Belarus	378	(1)
Index	379