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9780471318668

The Global Etiquette Guide to Europe Everything You Need to Know for Business and Travel Success

by
  • ISBN13:

    9780471318668

  • ISBN10:

    0471318663

  • Edition: 1st
  • Format: Paperback
  • Copyright: 2000-05-25
  • Publisher: Wiley
  • Purchase Benefits
List Price: $23.00 Save up to $0.02
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    PRINT ON DEMAND: 2-4 WEEKS. THIS ITEM CANNOT BE CANCELLED OR RETURNED.

Summary

Ideal for Everyone from Global Executives to Globe-Hopping Tourists Did you know that in Switzerland, a kiss on the cheek can be either expected-or deeply offensive? If you don't want to share in after-dinner drinks in Hungary, you'd better have a good excuse-like doctor's orders? Just as customs vary greatly between Europe and Australia, so do they vary among the diverse nations of Europe. What is proper and expected in France, for example, may be a deal-breaker in Sweden. The Global Etiquette Guide to Europe will familiarize you with the customs, habits, tastes, and mores of every key European nation-nearly forty in all-and help you guarantee the mutual respect and acceptance that are vital for keeping every international business relationship agreeable, effective, and successful.

Author Biography

DEAN FOSTER, former director of Berlitz International, Cross-Cultural Division Worldwide, is currently Senior Vice President of Global Intercultural Services, Windham International, in New York City. One of the world’s leading cross-cultural experts, he has consulted with most major Fortune 500 companies, is a frequent presenter at international professional conferences, and is featured often on radio and television.

Table of Contents

Preface vii
Introduction: Why Getting It Right around the World Is So Important 1(8)
Part One Western Europe No Elbows or American Cheese, Please! 9(370)
The Anglo-Celtic Cultures: England
11(20)
The Anglo-Celtic Cultures: Ireland, Scotland, and Wales
31(18)
Ireland
31(16)
Scotland and Wales
47(2)
The Frankish Cultures: France
49(21)
The Germanic Cultures: Germany
70(19)
The Germanic Cultures: Austria
89(5)
The Germanic-Latin Cultures: Switzerland
94(9)
The Benelux Cultures: Belgium and Luxembourg
103(15)
Belgium
103(14)
Luxembourg
117(1)
The Benelux Cultures: The Netherlands
118(15)
The Nordic Cultures: Sweden
133(17)
The Nordic Cultures: Norway and Denmark
150(10)
Norway
150(5)
Denmark
155(5)
The Nordic Cultures: Finland
160(11)
The Baltic Cultures: Estonia, Latvia, and Lithuania
171(4)
Part Two Mediterranean Europe
Conquistadores, Contessas, and Communitas
175(2)
The Iberian Cultures: Spain
177(20)
The Iberian Cultures: Portugal
197(17)
The Mediterranean Cultures: Italy
214(21)
The Mediterranean Cultures: Greece
235(20)
Part Three Central and Eastern Europe
Chivalry, Slivovitz, and Slavs
255(2)
The Central European Cultures: Poland
257(17)
The Central European Cultures: The Czech Republic and Slovakia
274(19)
The Central European Cultures: Hungary
293(19)
The Eastern European Cultures: Romania and Moldova
312(18)
Romania
312(17)
Moldova
329(1)
The Eastern European Cultures: The Southern Slavs (Slovenia, Croatia, Serbia, Bosnia, Montenegro, Macedonia, Albania, and Bulgaria)
330(20)
The Eastern European Cultures: Russia
350(22)
The Eastern European Cultures: Ukraine and Belarus
372(7)
Ukraine
372(6)
Belarus
378(1)
Index 379

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