Interpersonal Messages : Communication and Relationship Skills

by DeVito, Joseph A.

• ISBN13: 9780205491117
• ISBN10: 0205491111
• Edition: 1st
• Format: Paperback
• Copyright: 2008-01-01
• Publisher: Allyn & Bacon

Summary

Interpersonal Messages is a brief, highly interactive text that emphasizes interpersonal communication and relationship skills, ethics, critical thinking, listening, and power in a multicultural world. In 10 chapters,Interpersonal Messagesprovides a comprehensive introduction to interpersonal communication that creates a foundation for the reader to understand the concepts of interpersonal communication and to develop the necessary skills to apply what they have learned through real-life examples and exercises. With a focus on skill-building, this text helps today's readers understand how to master interpersonal communication and relationship skills in every area of their personal, social, and professional lives.

Table of Contents

Preliminaries to Interpersonal Messages

Interpersonal Communication

Why Study Interpersonal Communication?

What is Interpersonal Communication?

The Elements of Interpersonal

Communication Interpersonal

Competence Principles of Interpersonal Communication

Dialogue for Analysis: The Interpersonally Challenged

Family Summary of Concepts and Skills Vocabulary

Quiz: The Language of Interpersonal Communication

Four for Discussion Web Exploration

Featured Boxes Self-Test

What Do You Believe about Interpersonal Communication?

Listen to This: Listening to New Ideas Ethical Messages: The Ethics of Communicating in Cyberspace Skill

Building

Exercises

Giving Effective Feedback

Content and Relationship Messages

Interpersonal Principles in Practice

Culture and Interpersonal Communication

Culture and Interpersonal Communication

Cultural Differences

Intercultural Communication

Dialogue for Analysis: The Intercultural Relationship

Summary of Concepts and Skills Vocabulary

Quiz Four for Discussion

Web Exploration Featured Boxes Self-Test: How Ethnocentric Are You?

Listen to This: Listening without Bias Ethical Messages: The Ethics of Cultural Practices SkillBuilding

Exercises

Exploring Cultural Attitudes

Identifying Cultural Differences

Confronting Cultural Differences

The Self in Interpersonal Communication Self-Concept, Self-Awareness, and Self-Esteem Self-Disclosure Interpersonal

Apprehension Dialogue for Analysis: The Facilitation of Self-Disclosure

Summary of Concepts and Skills Vocabulary

Quiz Four for Discussion Web Exploration

Featured Boxes Self-Tests

Hows Your Self-Esteem?

How Apprehensive Are You?

How Apprehensive

Are You in Computer-mediated Communication?

Listen to This: Listening to Empower Ethical Messages: Outing Skill

Building

Exercises

Empowering Others

Self-Disclosing Appropriately

Reducing Apprehension

Perception and Interpersonal Communication

The Stages of Perception

The Processes of Perception

Increasing Your Accuracy in Interpersonal Perception

Dialogue for Analysis: The Parental Difference

Summary of Concepts and Skills Vocabulary

Quiz Four for Discussion Web Exploration

Featured Boxes Self-Test: How Accurate Are You at People Perception?

Listen to This: Listening to Other Perspectives Ethical Messages: Censoring Messages and Interactions Skill

Building

Exercises

First Impressions

Perceiving Differences

Reversing Negative Perceptions

Listening and Interpersonal Communication

The Importance of Listening: Task and Relationship Benefits

The Stages of Listening Styles of Listening Effectively Listening, Culture, and Gender Dialogue for Analysis: The Reluctant Listeners

Summary of Concepts and Skills Vocabulary

Quiz Four for Discussion Web Exploration

Featured Boxes Self-Test

How Do You Listen?

Listen to This: Listening Ethically Ethical Messages: A Question of Choice Skill

Building

Exercises

Obstacles to Listening

Paraphrasing to Ensure Understanding, (

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