Management and Supervision in Law Enforcement

by Bennett, Wayne W.; Hess, Karen M.

• ISBN13: 9780534554347
• ISBN10: 0534554342
• Edition: 3rd
• Format: Hardcover
• Copyright: 2000-08-01
• Publisher: Cengage Learning

Summary

While still the most comprehensive title in the market, making it suitable for courses in supervision, management, and administration, this revision has been streamlined into 17 student-friendly chapters (reduced from 20 in the previous edition) to better match the typical 15-week semester. Bennett/Hess use an extensive pedagogical framework to ensure student learning and provide an accessible text. Despite its comprehensive coverage, this book is very approachable for any level of student. Focusing on cutting-edge management principles, the book gives students an extensive introduction to the subject that will serve them in future careers.

Table of Contents

Preface

About the Authors

Management and Supervision: an Overview

The Law Enforcement Organization

The Role of Management and Leadership

Community Policing

Basic Management/Personal Skills

Communication

Decision Making and Problem Solving

Time Management

Managers and the Skills of Others

Training and Beyond

Promoting Growth and Development

Motivation and Morale

Managing Problems

Discipline and Problem Behaviors

Complaints, Grievances and Conflict

Stress

Getting the Job Done . .

Through Others

Deploying Law Enforcement Resources and Improving Productivity

Budgeting and Managing Costs Creatively

Hiring Personnel and Dealing with Unions

Performance Appraisals and Evaluation

Challenges in Managing for the Future

Sample Community Policing Implementation Profile

Sample Goals, Daily Routine, Methods, Responsibilities and Duties of a Community Policing Officer

Offenses and their Penalties: Progressive Discipline

Sample Application Form

Sample Interview Rating Sheet

Accessibility Checklist for Complying with ADA

Sample Affirmative Action Questionnaire

List of Abbreviations and Acronyms

Glossary

Author Index

Subject Index

Table of Contents provided by Publisher. All Rights Reserved.