Management and Supervision in Law Enforcement (with InfoTrac)

by Bennett, Wayne W.; Hess, Kären M.

• ISBN13: 9780534554316
• ISBN10: 0534554318
• Edition: 3rd
• Format: Hardcover
• Copyright: 2000-08-08
• Publisher: Wadsworth Publishing

Summary

This handy reference book deals specifically with the administration and management techniques applied to criminal justice organizations. Providing the best in modern management theory and research, the book also emphasizes the application of management techniques appropriate to each area of the criminal justice system. By focusing on the hows as well as the whys, readers will be prepared for dealing with real management issues.
-- Politics and its effects on police departments added to Chapter 1
-- New chapter on community policing
-- Information of technology and its impact: i.e., effects on short and long-term planning, operations, and training
-- Material on how departments work with the media and how the media affects the departments

Table of Contents

SECTION I Management and Supervision: An Overview
The Law Enforcement Organization	1	(28)
The Role of the Manager and Leadership in Law Enforcement	29	(46)
SECTION II Basic Management/Personal Skills
Communication: A Critical Management Skill	75	(32)
Problem Solving and Decision Making	107	(30)
Time Management: Minute by Minute	137	(32)
Budgeting and Managing Costs Creatively	169	(30)
Hiring Personnel and Dealing with Unions	199	(38)
SECTION III Managers and the Skills of Others
Training and Beyond	237	(42)
Promoting Growth and Development	279	(36)
Motivation and Morale	315	(40)
SECTION IV Managing Problems
Discipline and Problem Behaviors	355	(30)
Complaints and Grievances	385	(22)
Conflict---It's Inevitable	407	(26)
Stress	433	(32)
SECTION V Getting the Job Done...Through Others
Deploying Law Enforcement Resources and Improving Productivity	465	(48)
Performance Appraisals and Evaluation	513	(34)
Challenges in Managing for the Future	547	(18)
Appendices	565	(18)
Glossary	583	(14)
Author Index	597	(4)
Subject Index	601