Managers, Can You Hear Me Now?: Hard-Hitting Lessons on How to Get Real Results

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  • Edition: 1st
  • Format: Hardcover
  • Copyright: 2011-03-30
  • Publisher: McGraw-Hill Education

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The man who made Verizon #1 in wireless teaches managers how to how to drive results, develop people, and build careers.

Table of Contents

Forewordp. ix
Acknowledgmentsp. xi
Introductionp. xiii
Why Managers Strugglep. 1
The Power of Trust: Integrity, Openness, and Respectp. 21
The First Obligation of a Manager: Get Resultsp. 41
Keeping Things Simplep. 63
The Leader Models Accountability and Builds It in Othersp. 85
Accountability Techniques for Driving Resultsp. 111
The Mindset of Successful Managersp. 137
Managing Distractionsp. 155
Building a Culture of Performancep. 169
Conclusionp. 191
Endnotesp. 193
Indexp. 195
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